Jonathan Roath
Jonathan Roath at Acura of Berlin
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Jonathan Roath | Page 3

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
25 Reviews

Dealership Experience

6 mos

Industry Experience

17 yrs, 10 mos

Languages Spoken

English English

4.8

25 Reviews

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25 Reviews of Jonathan Roath

January 29, 2024

Dealership Rating
Employee Rating

Thanks to Jonathan for such great service, communication and professionalism, and for going beyond and providing the best service ever and Thank you for the spare Key that I been trying to get for weeks and More

by Ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Acura of Berlin responded

Ace, Thank you for your very kind review. Jonathan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 29, 2024

Dealership Rating
Employee Rating

very good Service was very fast and efficient. Was there for less than an hour. More

by ARISHOPE
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Jan 29, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your service feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

January 29, 2024

Dealership Rating
Employee Rating

This is my 2nd time having my mdx serviced at Acura of Berlin and I feel very comfortable having my vehicle serviced with your dealership! I live in Massachusetts and I don't mind driving the distance to More

by irmina-melville
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Jan 30, 2024

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 26, 2024

Dealership Rating
Employee Rating

Very good It is important for me to have a loaner car They made this possible More

by Bdanew
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Jan 26, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

January 25, 2024

Dealership Rating
Employee Rating

They were ok. Are car was purchased just a few months ago and certified pre owned. Turns out battery was bad and service would not stand behind warranty. Frustrati More

by Dfesta2323
Recommend Dealer
No

Other Employees Tagged: Jonathan Roath

Jan 26, 2024

Acura of Berlin responded

I sincerely apologize we didn't meet your expectations. We strive to have our customers arrive and leave happy with our service department. Please contact me so we can discuss at 860-829-3787. Eric Diaz, General Manager.

3

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