Jonathan Roath | Page 7

They handled my car very well and informed me on more information about my car I did not know information about my car I did not know More

by JACKCLANCY Verified Customer Verified Customer

Report | Print

There was little waiting for my service appt. ,and my service was completed in a timely manner. Overall a pleasant experience. ,and my service was completed in a timely manner. Overall a pleasant experience. More

by Keithbacon1 Verified Customer Verified Customer

Report | Print

They did a Good job. Very clean place and very professional - answered my questions-appreciate- thanks Very clean place and very professional - answered my questions-appreciate- thanks More

by marciesudol Verified Customer Verified Customer

Report | Print

I received excellent service and The staff explained to me thoroughly with the issue with my car was. me thoroughly with the issue with my car was. More

by dalew2001 Verified Customer Verified Customer

Report | Print

Very friendly, all calls on time, great to work with, highly recommend, thank you very much much highly recommend, thank you very much much More

by paul12427 Verified Customer Verified Customer

Report | Print

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work. precise. They went above & beyond to be sure I was satisfied with the work. More

by lomaglio4 Verified Customer Verified Customer

Report | Print

Work was completed in one day instead of three. Luckily I didn’t need a new engine. Everyone involved got my car back to me without any cost to me Luckily I didn’t need a new engine. Everyone involved got my car back to me without any cost to me More

by JOERAMOS Verified Customer Verified Customer

Report | Print

Amazing service and very professional! They listened to my questions and answered in a way I could understand. They listened to my questions and answered in a way I could understand. More

by Karin Verified Customer Verified Customer

Report | Print

Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out Wish everyone was on the same page. At the end everything worked out More

by Crystalortiz430 Verified Customer Verified Customer

Report | Print

Not professional at all. Brought suv there to be fixed wasn’t fixed had to bring back next day. The adviser Jonathan stated to me that they had a worker that has been getting Brought suv there to be fixed wasn’t fixed had to bring back next day. The adviser Jonathan stated to me that they had a worker that has been getting several complaints working on my suv and he was sorry. And he was going to have another worker look into my suv . Jonathan calls to state the worker left stuff loose when replacing the parts. Then they kept it for 3 days more and tells me everything fix no noises etc. my suv sounds the same as to when I brought it to them. And drive worst then when I brought it to Acura .On top of the manger Racheal who is very unpleasant and snotty. After I told her I will leave a bad review she says do what I need to do. She is very unprofessional warning be aware of the sloppiness here at the Acura in Berlin!!!!! Not satisfied at all on top of they don’t want to refund you. For there poor work that wasn’t done correctly… who has the time to keep going back to the dealership and waiting for hours when there supposed to get it right the first time as there signs posted says!!!! More

by Desmondgregor28 Verified Customer Verified Customer

Report | Print