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Jordan Christian
Jordan Christian at Heiser Toyota
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Jordan Christian | Page 13

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
136 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

9 yrs, 1 mo

4.9

136 Reviews

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136 Reviews of Jordan Christian

April 16, 2022

Dealership Rating
Employee Rating

They treated us with respect and were attentive to our needs. Service was good and the team was knowledgeable about the products. More

by souperfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Colt Grandstaff , Robert Davidson

Helpful
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Apr 19, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 31, 2022

Dealership Rating
Employee Rating

Good dealer. Quick service. Professional and easy to deal with. Not pushy and tried to make the experience smooth More

by SHOEPANMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Helpful
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Apr 01, 2022

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2022

Dealership Rating
Employee Rating

Not very much approachable after sales is done. …….so no…….. and not very clear about warranty I’m not able to get warranty coverage at other Toyota service centers in my state…. More

by SEEAMAN25
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chad Covert, Jakub Kania

Helpful
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Mar 21, 2022

Heiser Toyota responded

Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

February 20, 2022

Dealership Rating
Employee Rating

They didn't know about any of the service that was the salesman's mistake and tried to charge me. They lie, and lie some more until you buy and then you find out all the features it was missing that we're More

by DERGED
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jessica Phillips

Helpful
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Feb 21, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our general manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

February 16, 2022

Dealership Rating
Employee Rating

I felt welcomed. The gentleman that helped me with my purchase where very nice. Thank you More

by ISPEREZ93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Colt Grandstaff

Helpful
Report | Print
Feb 17, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jordan was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

February 05, 2022

Dealership Rating
Employee Rating

ourselves rep was Jordan one of the nicest intelligent rep we have ever had buying a car More

by MGRUETZMACHER211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Feb 17, 2022

Heiser Toyota responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Jordan. We look forward to working with you again in the future.

January 24, 2022

Dealership Rating
Employee Rating

Clean and comfy waiting room. Clear explanation of time frame, services, results, and charges. Complimentary soda, water, coffee, tea, and hot chocolate. More

by Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Vincent Lor, Lorri Aiono-Dimoff, Jessica Phillips , Bob Arciszewski, Jason Kent, Chue Lee, Mike Marx, Angela Vang

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Jan 28, 2022

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 08, 2022

Dealership Rating
Employee Rating

They made a lot of mistakes with the ordering process and twice they messed up sales tax. More

by DERGED
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jessica Phillips, Colt Grandstaff

Helpful
Report | Print
Jan 14, 2022

Heiser Toyota responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Sales and Finance Director Mary Bennett by email at mary.bennett@heiser.com so we can better understand what happened during your experience.

November 18, 2021

Dealership Rating
Employee Rating

When I purchased my truck - the truck was not detailed. the interior seats were not cleaned - if they were it was a xxxx poor job. Not a major issue but not a good representation. More

by TOMDARNIEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Arciszewski

Helpful
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Dec 03, 2021

Heiser Toyota responded

Dear Tom, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please feel free to reach out to our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com if you have any additional concerns or feedback.

November 17, 2021

Dealership Rating
Employee Rating

They don't give me right deal price for my car..I get my car in after 4 month they change 3 diffren price and I finally pay more then my fist deal.. More

by ROHIT
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Helpful
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Dec 03, 2021

Heiser Toyota responded

Dear Rohit, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com so we can better understand what happened during your experience.

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