Jordan the service manager, provided exemplary service
and went well beyond required action. Thank you
and went well beyond required action. Thank you
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by Harleygrofff
Verified Customer
Verified Customer
Service Price Transparency
Jun 15, 2023 -
Acura Of Pembroke Pines responded
Thank you for visiting Acura of Pembroke Pines! We're happy to hear Jordan provided you with exceptional service and we appreciate you taking the time to share your experience. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Exceptional customer service confirms ACURA of PEMBROKE
PINES is the number one Acura dealer in South Florida
PINES is the number one Acura dealer in South Florida
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by Mark W
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2023 -
Acura Of Pembroke Pines responded
Thank you for considering us to be #1, Mark! We appreciate you as a customer and look forward to seeing you next time at Acura of Pembroke Pines!
Bad service.
Repeats the same failed repair over and over, does not think outside the box. Wasted time on failed repairs then my warranty expired and now I'm out
Repeats the same failed repair over and over, does not think outside the box. Wasted time on failed repairs then my warranty expired and now I'm out of luck as dealer has no consideration for the time they wasted. Will not return or buy from them again.
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by JAyb029
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2023 -
Acura Of Pembroke Pines responded
Thank you for sharing this feedback. Please contact our Service Department at (877) 468-9930 if you would like to discuss these concerns in greater detail.
Best service center to take your car for any needs.
Also great and honest service writers explaining the tech work ans price upfront.
Would highly recommend Acura of Pembroke Pines.
My wife has a 20
Also great and honest service writers explaining the tech work ans price upfront.
Would highly recommend Acura of Pembroke Pines.
My wife has a 2012 Acura TL with 245K miles and they keep it running like new. Been taking our Acura there for at least 8 years.
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by BKOUL66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Emilo Gonzalez service writer 5 star
May 18, 2023 -
Acura Of Pembroke Pines responded
We appreciate you taking the time to share your experience with us at Acura of Pembroke Pines! It's wonderful to hear how our service writers have provided honest explanations upfront for any work being performed. Thank you for trusting us to keep your wife's Acura TL running smoothly, even with 245k miles on it! We look forward to seeing you during your next visit!
Everything went great from the moment I got there with
the cara. Super helpful Lukas went out his way to make sure the car was done right .
the cara. Super helpful Lukas went out his way to make sure the car was done right .
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by JAIMEJAG2000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lukas
Apr 06, 2023 -
Acura Of Pembroke Pines responded
Jaime, We're happy Cara and Lukas could make this a great visit! We love to hear that the team provided a five-star experience for you! We look forward to seeing you again next time! Thank you! - Acura of Pembroke Pines
There are several other service centers in our area but
we drive the distance to get service at Acura of Pembroke Pines. Kevin Gomez has always been very clear and up front. We appreciate his communication
we drive the distance to get service at Acura of Pembroke Pines. Kevin Gomez has always been very clear and up front. We appreciate his communication . We are happy customers.
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by JAMESNARMORE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Gomez
Apr 06, 2023 -
Acura Of Pembroke Pines responded
Kevin and the team are glad the experience was worth the extra distance, James! We are honored to be part of your automotive journey and look forward to your next visit! Thank you! - Acura of Pembroke Pines
Acura of Pembroke Pines always does a great job on
maintenence. Jordan Ferber is the best! Everything is done in a timely manner and the car looks great.
maintenence. Jordan Ferber is the best! Everything is done in a timely manner and the car looks great.
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by gsm17860
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2023 -
Acura Of Pembroke Pines responded
Thank you for trusting Acura of Pembroke Pines with your vehicle's service needs! Jordan & the team appreciate your support and look forward to your next visit!
They sold me a 2018 car, a month after I bought car had a
water leaking, had to repair, then showed me an electrical brake, they sold me the car with new rear brakes, and when Volkswagen did the inspection f
water leaking, had to repair, then showed me an electrical brake, they sold me the car with new rear brakes, and when Volkswagen did the inspection found that because a poor change of brakes my calipers was impacted and need to change because was break ( no cover under warranty)
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by CLAUDYGALVEZ
Verified Customer
Verified Customer
Apr 17, 2023 -
Acura Of Pembroke Pines responded
Thank you for reaching out. We're sorry to hear of your frustration and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss this further.
This is my fourth Acura I have bought.
James Charlmers was my salesman every time
James Charlmers was my salesman every time
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by CLGAINO412
Verified Customer
Verified Customer
Mar 10, 2023 -
Acura Of Pembroke Pines responded
We're so glad James & the team continue to earn your business! Enjoy the new vehicle and please don't hesitate to reach out the next time we can be of service! - Acura of Pembroke Pines
Kevin is an exemplary employee.
He listened to my vehicle issues and worked to get them solved. Kept me updated throughout the process.
He listened to my vehicle issues and worked to get them solved. Kept me updated throughout the process.
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by crod88
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kevin Gomez
Mar 02, 2023 -
Acura Of Pembroke Pines responded
We can't thank you enough! We look forward to passing this along to Kevin! -Acura of Pembroke Pines