Jordan Ferber
Jordan Ferber at Acura Of Pembroke Pines

Jordan Ferber | Page 11

Service Manager

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6
709 Reviews
4.6

709 Reviews

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709 Reviews of Jordan Ferber

May 21, 2023

Dealership Rating
Employee Rating

Exceptional customer service confirms ACURA of PEMBROKE PINES is the number one Acura dealer in South Florida More

by Mark W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Duggan, Jean Louis , Dino Liebro

May 22, 2023

Acura Of Pembroke Pines responded

Thank you for considering us to be #1, Mark! We appreciate you as a customer and look forward to seeing you next time at Acura of Pembroke Pines!

May 17, 2023

Dealership Rating
Employee Rating

Bad service. Repeats the same failed repair over and over, does not think outside the box. Wasted time on failed repairs then my warranty expired and now I'm out More

by JAyb029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2023

Acura Of Pembroke Pines responded

Thank you for sharing this feedback. Please contact our Service Department at (877) 468-9930 if you would like to discuss these concerns in greater detail.

May 16, 2023

Dealership Rating
Employee Rating

Best service center to take your car for any needs. Also great and honest service writers explaining the tech work ans price upfront. Would highly recommend Acura of Pembroke Pines. My wife has a 20 More

by BKOUL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilo Gonzalez service writer 5 star

May 18, 2023

Acura Of Pembroke Pines responded

We appreciate you taking the time to share your experience with us at Acura of Pembroke Pines! It's wonderful to hear how our service writers have provided honest explanations upfront for any work being performed. Thank you for trusting us to keep your wife's Acura TL running smoothly, even with 245k miles on it! We look forward to seeing you during your next visit!

April 05, 2023

Dealership Rating
Employee Rating

Everything went great from the moment I got there with the cara. Super helpful Lukas went out his way to make sure the car was done right . More

by JAIMEJAG2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukas

Apr 06, 2023

Acura Of Pembroke Pines responded

Jaime, We're happy Cara and Lukas could make this a great visit! We love to hear that the team provided a five-star experience for you! We look forward to seeing you again next time! Thank you! - Acura of Pembroke Pines

April 05, 2023

Dealership Rating
Employee Rating

There are several other service centers in our area but we drive the distance to get service at Acura of Pembroke Pines. Kevin Gomez has always been very clear and up front. We appreciate his communication More

by JAMESNARMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gomez

Apr 06, 2023

Acura Of Pembroke Pines responded

Kevin and the team are glad the experience was worth the extra distance, James! We are honored to be part of your automotive journey and look forward to your next visit! Thank you! - Acura of Pembroke Pines

March 22, 2023

Dealership Rating
Employee Rating

Acura of Pembroke Pines always does a great job on maintenence. Jordan Ferber is the best! Everything is done in a timely manner and the car looks great. More

by gsm17860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your vehicle's service needs! Jordan & the team appreciate your support and look forward to your next visit!

March 18, 2023

Dealership Rating
Employee Rating

They sold me a 2018 car, a month after I bought car had a water leaking, had to repair, then showed me an electrical brake, they sold me the car with new rear brakes, and when Volkswagen did the inspection f More

by CLAUDYGALVEZ
Recommend Dealer
No
Apr 17, 2023

Acura Of Pembroke Pines responded

Thank you for reaching out. We're sorry to hear of your frustration and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

March 09, 2023

Dealership Rating
Employee Rating

This is my fourth Acura I have bought. James Charlmers was my salesman every time More

by CLGAINO412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Chalmers , Kevin Gomez, Giovanni Vargas

Mar 10, 2023

Acura Of Pembroke Pines responded

We're so glad James & the team continue to earn your business! Enjoy the new vehicle and please don't hesitate to reach out the next time we can be of service! - Acura of Pembroke Pines

March 01, 2023

Dealership Rating
Employee Rating

Kevin is an exemplary employee. He listened to my vehicle issues and worked to get them solved. Kept me updated throughout the process. More

by crod88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gomez

Mar 02, 2023

Acura Of Pembroke Pines responded

We can't thank you enough! We look forward to passing this along to Kevin! -Acura of Pembroke Pines

March 01, 2023

Dealership Rating
Employee Rating

Everyone one was amazing, best acura dealership ever. Will buy from them time after time! More

by Oscar.l.olive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Scott Ticker , Douglas Campbell, Stevan Dyer, Dino Liebro, Giovanni Vargas, Oscar olive

Mar 02, 2023

Acura Of Pembroke Pines responded

Thank you for your excellent review, Oscar! -Acura of Pembroke Pines

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