Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 11

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

Write a Review

421 Reviews of Jordan Waters

August 14, 2024

Dealership Rating
Employee Rating

Im not sure why we bother to make appointments when it was obvious other people were taken ahead of me. And waiting 3 hours for service was really unacceptable. So no i was not happy with my service. More

by RAPTOR8493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 17, 2024

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 08, 2024

Dealership Rating
Employee Rating

Shottenkirk Honda of Cartersville ALWAYS takes care of our family vehicles. They are the only ones we trust. They are very communicative and thorough with the servicing of our cars/trucks. More

by GINA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Emily Lewis

Aug 08, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Gina, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 08, 2024

Dealership Rating
Employee Rating

Great dealer. I was able to drive in and drop off my car at my scheduled appointment time and they kept me informed of status. More

by KARINAMORENO32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Emily Lewis

Aug 08, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Karina, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 06, 2024

Dealership Rating
Employee Rating

Shottenkirk Honda of Cartersville, Georgia always treats me like I am family. Any questions or concerns I have are always answered by complete professionalism. The work has always been done in a professiona More

by blchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Michael Welch, Terry Ford , Justin Delong

Aug 06, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2024

Dealership Rating
Employee Rating

We always bring our Hondas here for service. They are quick and friendly. They were considerate and turned on the air conditioner for me on a very hot day! More

by CSHARP50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 04, 2024

Dealership Rating
Employee Rating

Never had a problem until this oil change. 1 hour and 10 minutes to be picked up after taking the courtesy car for lunch. If Jordan would have told me it would be over an hour to be retrieved, More

by G8RBAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2024

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2024

Dealership Rating
Employee Rating

When I scheduled the appointment for my oil change, tire rotation, and safety recall, I was given a later date than I wanted because of the safety recall. The receptionist said that they only do recalls on More

by cgawildflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 08, 2024

Dealership Rating
Employee Rating

Service is always quick. The new text messaging systems makes communication with the service department super helpful. More

by BJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2024

Dealership Rating
Employee Rating

Jordan was very courteous and very knowledgeable. She was helpful to answer all my questions. More

by JIMBRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville!

June 19, 2024

Dealership Rating
Employee Rating

Very nice staffs and communicative. I highly recommend people who look for a great service More

by LEEKE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Jun 20, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
11
...

Dealership Inventory (298 Vehicles)

used 2022 Subaru Outback car, priced at $29,399
2022 Subaru Outback
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Odyssey car, priced at $50,344
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2023 Hyundai Palisade car, priced at $29,399
2023 Hyundai Palisade
used
Hyper White exterior
Automatic
Front-wheel Drive
used 2025 BMW 228 Gran Coupe car, priced at $34,894
2025 BMW 228 Gran Coupe
used
Alpine White exterior
Automatic
All-wheel Drive
used 2021 Honda Accord car, priced at $29,399
2021 Honda Accord
used
Radiant Red Metallic exterior
Automatic
Front-wheel Drive
used 2022 Ram 1500 car, priced at $44,399
2022 Ram 1500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive