Jorge Colon Ocasio

Great attention to detail and customer service. End to end process was easy and efficient. End to end process was easy and efficient. More

by sgiuffri Verified Customer Verified Customer

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Our experience at the service department was super! On the first day Jorge was very helpful to a new service advisor and mentored him as he attempted to solve our problem. He made an appointment for us On the first day Jorge was very helpful to a new service advisor and mentored him as he attempted to solve our problem. He made an appointment for us in case resetting the code didn’t work. He greeted us at the scheduled appointment the next day as the check engine light had come back on. He kept us informed about progress throughout the repair. Unfortunately when we got in the car the light was still on and he very quickly took it back and consulted with the shop foreman. He brought our car back to us relatively quickly and told us to come at 8 the next morning and the issue would be resolved. The next morning we were greeted by Ryan and he also did a great job of taking care of us. We decided to take a loaner and Chris was friendly and helpful with that process. Our car was ready early that afternoon and the caller notified us that the wrong part had been installed the previous day. Ryan was quick to get us our keys and we were on our way. Thanks for the service we received. More

by SFREAKE Verified Customer Verified Customer

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I have worries about bringing my vehicle here,I know it will be corrected on the first visit and they will treat my vehicle as one of their own. will be corrected on the first visit and they will treat my vehicle as one of their own. More

by Mark S. Verified Customer Verified Customer

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Great customer service, Great work and the best it was Quick. Jorge Colon is so far my best experience when it comes to work with deale. His knowledge and explanation was top notch. Thank you Jorge keep i Quick. Jorge Colon is so far my best experience when it comes to work with deale. His knowledge and explanation was top notch. Thank you Jorge keep it up. If you wanted to be treated the right way for any work or even just regular service ask for Jorge in the service department. More

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Great service as always! Will continue to come back for service on my raptor. Thank you Will continue to come back for service on my raptor. Thank you More

by RAMSEYOKDEH Verified Customer Verified Customer

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Brooks has been helping me out for quite a while now and he's always going above and beyond to guarantee customer satisfaction. he's always going above and beyond to guarantee customer satisfaction. More

by ANDRESHERRERA369 Verified Customer Verified Customer

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Appointment for oil change took over 2 hours. Why have appointment and still takes over 2 hours. Why have appointment and still takes over 2 hours. More

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The best in service and sales one one one one ine one one one one one one More

by coastalbreeze008 Verified Customer Verified Customer

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Excellent service. Great communication. From service advisor Brian Kirk to the technician Dustin, overall A+ service Great communication. From service advisor Brian Kirk to the technician Dustin, overall A+ service More

by Jdalrymple Verified Customer Verified Customer

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Very professional and courteous. They were short handed and still managed to get the service completed faster than expected. The waiting area was very comfortable. I was very happy w They were short handed and still managed to get the service completed faster than expected. The waiting area was very comfortable. I was very happy with my experience. More

by bats8694 Verified Customer Verified Customer

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