Jorge Colon Ocasio

The problem still exists. $2000 spent without any solution to the issue and no follow up. $2000 spent without any solution to the issue and no follow up. More

by JBARNAKY Verified Customer Verified Customer

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I came in there for service, which I was thrilled that they could take care of my oil change and fix the hood so it could be opened on the car. I was very disappointed, though that your service advisor ne they could take care of my oil change and fix the hood so it could be opened on the car. I was very disappointed, though that your service advisor never called me back to make an appointment to get five tires purchased. I went somewhere else and gave them $1400 so I will not return to your dealership nor will I recommend it. More

by CECELIAMINOR Verified Customer Verified Customer

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Good Afternoon. Service department need a better service, do not have customers service at all. Service department need a better service, do not have customers service at all. More

by COPOWER1997 Verified Customer Verified Customer

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All the work and service I have gotten done at Walker Ford has been great. Very courteous and completed quickly. Ford has been great. Very courteous and completed quickly. More

by Alex Verified Customer Verified Customer

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The tech was friendly, prompt and courteous and completed a recall without being asked-especially since we didn't know about it! We always receive excellent service and appreciate the job the empl completed a recall without being asked-especially since we didn't know about it! We always receive excellent service and appreciate the job the employees do to keep us coming back! More

by robdebp Verified Customer Verified Customer

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Absolutely love this place. I recommend all my friends and family to bring their vehicles here for service I recommend all my friends and family to bring their vehicles here for service More

by svogel26 Verified Customer Verified Customer

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Our experience at the service department was super! On the first day Jorge was very helpful to a new service advisor and mentored him as he attempted to solve our problem. He made an appointment for us On the first day Jorge was very helpful to a new service advisor and mentored him as he attempted to solve our problem. He made an appointment for us in case resetting the code didn’t work. He greeted us at the scheduled appointment the next day as the check engine light had come back on. He kept us informed about progress throughout the repair. Unfortunately when we got in the car the light was still on and he very quickly took it back and consulted with the shop foreman. He brought our car back to us relatively quickly and told us to come at 8 the next morning and the issue would be resolved. The next morning we were greeted by Ryan and he also did a great job of taking care of us. We decided to take a loaner and Chris was friendly and helpful with that process. Our car was ready early that afternoon and the caller notified us that the wrong part had been installed the previous day. Ryan was quick to get us our keys and we were on our way. Thanks for the service we received. More

by SFREAKE Verified Customer Verified Customer

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I have worries about bringing my vehicle here,I know it will be corrected on the first visit and they will treat my vehicle as one of their own. will be corrected on the first visit and they will treat my vehicle as one of their own. More

by Mark S. Verified Customer Verified Customer

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Great customer service, Great work and the best it was Quick. Jorge Colon is so far my best experience when it comes to work with deale. His knowledge and explanation was top notch. Thank you Jorge keep i Quick. Jorge Colon is so far my best experience when it comes to work with deale. His knowledge and explanation was top notch. Thank you Jorge keep it up. If you wanted to be treated the right way for any work or even just regular service ask for Jorge in the service department. More

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Great service as always! Will continue to come back for service on my raptor. Thank you Will continue to come back for service on my raptor. Thank you More

by RAMSEYOKDEH Verified Customer Verified Customer

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