Jose Cepeda
Jose Cepeda at Universal Hyundai

Jose Cepeda | Page 5

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.4
271 Reviews
4.4

271 Reviews

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271 Reviews of Jose Cepeda

October 10, 2023

Dealership Rating
Employee Rating

Efficient, honest and flexible to our needs. We came from the Villages to Orlando to see a wider selection of G80’s . They worked out the details quickly so we could take our new car with us a More

by SLCLANTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, Jennifer Cacciola , Jacob McNeely

Oct 11, 2023

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

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Employee Rating

Overall was an amazing experience! Did not feel pressured and was walked through everything. Carlos was very friendly and curtious! More

by MICHELE12PABON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Simo Bassi, Brian Cortes , darrin diaz

Oct 08, 2023

Universal Hyundai responded

It's great to hear that Carlos was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2023

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Employee Rating

You identified my need and I am looking for the best options. Transparent negotiation.Thanks More

by CLAUDIALIDIAREYES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera , Edgard Morales, Ericmelec Rivera, Alfonso in Service

Oct 08, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Claudia, and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 30, 2023

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Employee Rating

Everyone at the dealership was friendly, courteous, knowledgeable and professional. They were efficient in processing our paperwork. They had a large selection of vehicles. I would recommend Universal More

by RANDY.HASSARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus

Oct 01, 2023

Universal Hyundai responded

Thank you for sharing your experience with us, Randy! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 27, 2023

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Employee Rating

Great service. Low pressure and very quick with the paperwork. I recommend this dealership to anyone. More

by alfredo.fontan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Fabio Ventura

Sep 27, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 24, 2023

Dealership Rating
Employee Rating

Universal Hyundai was a pleasant surprise. They treated us great and made the purchase experience exceptional. Andrew Terry is awesome as is Finance Manager, Jose Cepeda. More

by TFRITSCH1011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Terry

Sep 25, 2023

Universal Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 17, 2023

Dealership Rating
Employee Rating

They appear to work with you to arrive at a deal that is comfortable for you More

by EBONIQUEMAEWEATHERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

Sep 18, 2023

Universal Hyundai responded

Ebonique, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2023

Dealership Rating
Employee Rating

The salesman was professional and courteous. He was knowledgeable about the vehicle and the entire process. More

by Rbrtlillie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar

Jul 31, 2023

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 29, 2023

Dealership Rating
Employee Rating

Hyundai Team :). For those who don't believe in the dealer's, make sure before the purchase, check your credit. At Universal Hyundai the wait is moderate and we alway More

by XIXILOVE_9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustapha Bernannou

Jul 31, 2023

Universal Hyundai responded

Thank you so much for the kind words for Pablo and Mustapha, and for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 12, 2023

Dealership Rating
Employee Rating

Very friendly, helpful and knowledgeable. A nice assortment of cars. A great place to buy a car. More

by RAYSHIESTY10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner , Jonathan Writtenberry

Jul 13, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Relationship Manager gnava1@universalhyundai.com

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