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Jose Diaz
Jose Diaz at Vera Cadillac

Jose Diaz | Page 10

Sales Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.7
141 Reviews
4.7

141 Reviews

Write a Review

141 Reviews of Jose Diaz

June 16, 2023

Dealership Rating
Employee Rating

Service always great at this location. They picked up my car from my job for route service and returned my car to me super clean. More

by FRANTZY0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2023

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2023

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Employee Rating

VIP service, Anwar my service rep treated my disability with extreme professional empathy. My wait wasn’t long at all thank you that’s why I purchased all my cars there. More

by wanda.ortiz7336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero, Andre Clarke, Jose Denis, Eduardo Cros , Alex Aarons, Hodari Bazemore, Eddie Collazo, Samuel Cotton, Andy Russell

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Jun 13, 2023

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Wanda, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 24, 2023

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Employee Rating

The representative was Very professional and polite. He demonstrated that he has a lot experiences to do his job More

by marilakes33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

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May 25, 2023

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

May 16, 2023

Dealership Rating
Employee Rating

A fast and excellent service, very grateful to Conrad" from service ,who always helps me very professionally. More

by yary1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joan Fernandez, Andy Russell, Conrad in service

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May 16, 2023

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

May 14, 2023

Dealership Rating
Employee Rating

Amazing experience. Love these guys and they did everything perfectly, including delivery and training, which was awesome! More

by alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Roberto Vasquez

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May 15, 2023

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

May 11, 2023

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Employee Rating

i had an amazing experience in the dealer. jose is a very professional and friendly. he demonstrated a lot of skills to doing his job More

by marilakes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

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May 11, 2023

Vera Cadillac responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

April 19, 2023

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Employee Rating

Awesome! Could not be more satisfied with the quality of service provided. Very satisfied and my wife is hapoy! More

by joebertolone2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero, Gustavo Rodriguez, Gabino Ramos , Conrad yin the service dept

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Apr 19, 2023

Vera Cadillac responded

Thank you so much for your kind words, Joe, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

Apr 19, 2023

joebertolone2020 responded

Absolutely impressed with the quality of service at Vera Cadillac. Every one strive to provide satisfaction in every detail. Service department and Conrad is exceptional. Was very pleased with sales and management. Highly recommend this dealership.

April 12, 2023

Dealership Rating
Employee Rating

Amazing all around service by this dealership. I have been dealing with them over 20 years More

by marioa1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Chris Cobos-Vera, Roberto Vasquez

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Apr 13, 2023

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

April 09, 2023

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Employee Rating

il n'ont pas été capable de réparer mon air climatisée ce qui est assez pénible More

by LEMAIRE.YVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Caballero, Andre Clarke, Jose Denis, Eduardo Cros , Alex Aarons, Alejandro Barcia, Hodari Bazemore, Eddie Collazo, Joan Fernandez

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Apr 10, 2023

Vera Cadillac responded

Yvan, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gustavo Rodriguez Service Director

Apr 13, 2023

Vera Cadillac responded

Yvan, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gustavo Rodriguez Service Director

Apr 13, 2023

LEMAIRE.YVAN responded

I went to Vera to have my air conditioning repaired, they put freon on and I came back 5 days later to see if everything was ok they told me everything was ok unfortunately 7 days later the problem came back I couldn't go back to Vera Cadillac because I was going back to Quebec the next day. so I paid for nothing and I'm going to have it repaired at my dealership in Quebec

March 31, 2023

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Employee Rating

Simply the best! Impeccable customer service from start to finish. Everyone is polished, poised and ready to provide an impressive experience. Wouldn’t even consider More

by TRACY.MOSS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Gus (body shop manager)

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Apr 02, 2023

Vera Cadillac responded

Thank you so much for choosing Vera Cadillac! Congrats on your new purchase, Tracy, and let us know if we can be of any more assistance! Experience The Vera Difference Jorge Morales General Sales Manager

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