Joseph Boghos

I felt like I was trying to be played, too many “errors”. My name kept getting misspelled, and email wasn’t corrected. When they suggested a trade in price and we negotiated they came back with the original My name kept getting misspelled, and email wasn’t corrected. When they suggested a trade in price and we negotiated they came back with the original lower price listed - then acted shocked, saying it was an error. They also said everything was ready it would only take 5-10 minutes. It took over 2 hours. I’m not mean or rude but I felt like I was not being told the truth. More

by BETHANY.RUBINO Verified Customer Verified Customer

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The actual buying process was good, but service department is horrible. The service department and the reaction of management when I complained was very very disappointing. Wish I would have never department is horrible. The service department and the reaction of management when I complained was very very disappointing. Wish I would have never bought a vehicle from them!!!!! They basically ruined what should have been a happy day. Service manager is an embarrassment and the general sales manger is very condescending. The GM Mr Yeager did help out in the end but still not happy and will never be. Really disappointing and dont even want the truck anymore and have contacted Toyota corporate. More

by GLYNNSCAR Verified Customer Verified Customer

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They all did a great job and getting me into a great used car the staff was great quick and fast service did not take all day to buy a car car the staff was great quick and fast service did not take all day to buy a car More

by WATSONRONNIE275 Verified Customer Verified Customer

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Great service from the Toyota service team service advisor did a great job as well looking forward to the future on having my vehicle serviced again. advisor did a great job as well looking forward to the future on having my vehicle serviced again. More

by pina.juan61 Verified Customer Verified Customer

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Everyone is friendly and excellent service was provided to me and my family’s needs. to me and my family’s needs. More

by LVILLAN4 Verified Customer Verified Customer

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The entire purchase process was efficient and quick. I appreciated the time to explain my new vehicle and leaving a followup number in case I need further assistance I appreciated the time to explain my new vehicle and leaving a followup number in case I need further assistance More

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I have perched 4 new and 1 used Toyotas from Toyota of Lancaster, salesmen are excellent and nolageable, service department is excellent except for one person gave wrong brake pad readings in 2011. Lancaster, salesmen are excellent and nolageable, service department is excellent except for one person gave wrong brake pad readings in 2011. More

by meissj01 Verified Customer Verified Customer

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by johnlynnw Verified Customer Verified Customer

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I have never had this kind of experience with a dealership. There is lots of lack of communication between employees to customers. dealership. There is lots of lack of communication between employees to customers. More

by armandofsantiago Verified Customer Verified Customer

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Wonderful service, friendly plus professional, I was able to make a deal I was looking for, thank you! able to make a deal I was looking for, thank you! More

by LILIANAGUZMAN102 Verified Customer Verified Customer

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