Joseph Herman | Page 12

I have bought at least 20 cars from this dealership. I can't imagine going anywhere else. Everyone on staff is most pleasant, knowledgeable, and courteous. The service department is A-1. can't imagine going anywhere else. Everyone on staff is most pleasant, knowledgeable, and courteous. The service department is A-1. More

by Mac B. Verified Customer Verified Customer

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I have worked with Benzel Busch exclusively since 1994. Have probably leased/purchased 24 cars during that time (currently have 3). Their name is synonymous with client service. In all facets. Sales, deliv Have probably leased/purchased 24 cars during that time (currently have 3). Their name is synonymous with client service. In all facets. Sales, delivery, service, etc. More

by stevebog Verified Customer Verified Customer

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i have been dealing with them for 30 years. They treat me like a Prince and i so enjoy working with them like a Prince and i so enjoy working with them More

by ELLIOTHOROWITZ1 Verified Customer Verified Customer

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Great service. Peter Poliandro was so friendly and helpful. He went above and beyond to make sure that the buying process was super easy. helpful. He went above and beyond to make sure that the buying process was super easy. More

by GAGEBELLINO Verified Customer Verified Customer

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Service was quick. I really enjoyed the washing of my car. Put a smile on my face. I have been so busy. car. Put a smile on my face. I have been so busy. More

by JPLETO Verified Customer Verified Customer

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Unfortunately this was the WORST buying experience I have ever had! I drove 6 hours from NYS to purchase my vehicle in NJ in August. I requested my vehicle be registered in TX at my 2nd residence. This NEVER ever had! I drove 6 hours from NYS to purchase my vehicle in NJ in August. I requested my vehicle be registered in TX at my 2nd residence. This NEVER happened. My temporary NJ plate expired and the General Manager offered no solution but told me it was fine for me to keep driving, and sent me a letter to show police should I be stopped. Well I was stopped and ticketed for driving an unregistered vehicle in NYS. I reached back out to the dealership and was told that this is MY fault. Subsequently, I had to rent a vehicle in order to continue with my Thanksgiving plans. The dealership did not offer to write a letter to the NYS court, part for the ticket, or the cost of my rental car. POOR CUSTOMER SERVICE! It appears they were ONLY interested in the sale and could care less about having integrity, REAL customer service and communication skills. I WILL NEVER PURCHASE FROM HERE AGAIN! More

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lack of communication, inability to reach service advisor by phone, $220 to replace wiper blades was very excessive, driver called for credit card info, but he could not speak english or identify himself. Ti by phone, $220 to replace wiper blades was very excessive, driver called for credit card info, but he could not speak english or identify himself. Tim was pleasant and professional. More

by rhubschman Verified Customer Verified Customer

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Great communication and the easiest transaction I’ve done. Great staff and mgmt. I highly recommend this dealer. done. Great staff and mgmt. I highly recommend this dealer. More

by HIGHENDJ44 Verified Customer Verified Customer

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Excellent services. I and my family are the customers with Benzel Busch over 30 years. PS: This year (2020-2021) We have 3 GLC -300 From Benzel Busch!! with Benzel Busch over 30 years. PS: This year (2020-2021) We have 3 GLC -300 From Benzel Busch!! More

by John Tse Verified Customer Verified Customer

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Steven David and Jose Perez went out of their way to make my experience at the Benzel Busch outstanding. Also, Carlos from the financial department was also outstanding. I have been purchasing cars from thi my experience at the Benzel Busch outstanding. Also, Carlos from the financial department was also outstanding. I have been purchasing cars from this dealership for over 25 years and am looking forward to many more years. More

by DDSORTHO Verified Customer Verified Customer

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