Joseph Herman | Page 18

Joe Herman and Jim Scott are the Best Both Jim and Joe made my experience at Benzel Busch especially in the pandemic a very pleasant one. I had lease a vehicle from BB 6 years ago but did Both Jim and Joe made my experience at Benzel Busch especially in the pandemic a very pleasant one. I had lease a vehicle from BB 6 years ago but did not currently have a Mercedes. With the pandemic it made it difficult to test drive or find out what cars were available, but despite these hurdles, I couldn't have been more pleased with the result. More

by EGOLDMAN Verified Customer Verified Customer

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My 2nd purchase of a vehicle from Benzel in Englewood. As usual, tremendous service, great sales people, transparent dealing, and all around top notch organization. As usual, tremendous service, great sales people, transparent dealing, and all around top notch organization. More

by DPBOIARDI Verified Customer Verified Customer

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Never feels like you are dealing with a car dealership. Everyone treats you like family and are so accommodating. Best car experiences I’ve ever had. Everyone treats you like family and are so accommodating. Best car experiences I’ve ever had. More

by MICHAELLANDEEN Verified Customer Verified Customer

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Giovanni Barbaro was the perfect salesperson. I highly recommend Mr. Giovanni Barbaro. He was excellent and informative. He made the experience pleasurable. I am very satisfied with the price an I highly recommend Mr. Giovanni Barbaro. He was excellent and informative. He made the experience pleasurable. I am very satisfied with the price and professionalism. More

by VTOMASELLA Verified Customer Verified Customer

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Excellent service Joseph is a great help!! Everything is done quickly and professionally. I would definitely recommended Benzel-Busch to anyone looking to purchase a Mercedes. done quickly and professionally. I would definitely recommended Benzel-Busch to anyone looking to purchase a Mercedes. More

by zahirahford Verified Customer Verified Customer

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Considering the pandemic the sales representative Mr. Palm was professional and attentive. Mr. Palm made my car buying experience easy. I will recommend this dealership. Palm was professional and attentive. Mr. Palm made my car buying experience easy. I will recommend this dealership. More

by SOMARTINEZ40 Verified Customer Verified Customer

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Not happy, the car has some electrical issues that needed to be addressed before leasing, no one showed us how to use the features in the car to be addressed before leasing, no one showed us how to use the features in the car More

by ALFREDKASH Verified Customer Verified Customer

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Excellent service Joe Herman made it happen 123! Frank was in touch and made it easier. Guys who picked up and returned car we’re professional in this difficult time was in touch and made it easier. Guys who picked up and returned car we’re professional in this difficult time More

by ELZALK Verified Customer Verified Customer

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The most superb service that I have ever received! I recently received a postcard from Benzl Busch informing me of a special offer regarding a trade in of my car. I called the dealership and asked for I recently received a postcard from Benzl Busch informing me of a special offer regarding a trade in of my car. I called the dealership and asked for Joe Simsek (whose name was on the card) during the covid 19 period. The receptionist gave Joe the message at home. He called me back from home (in under 5 minutes) and was polite and knowlegeable. I asked Joe S. to coordinate with one of my favorite people at Benzl Busch, Joe Herman. Joe Herman is a sales manager and he always steps in to make sure that everything is done to perfection for me. The two Joes arranged for me to review the Mercedes S series and rather than push a more expensive car led me to a fully loaded S 450 car. I really did not need an 8 cylinder car -the 6 cylinder with turbo was fantastic for me and decreased the car payments by several hundred dollars a month. They could not have been more helpful since he also had S550s to trade but understood that might be overkill for my driving needs and tried to save me money. I had never even heard of the S 4 series. Joe S. did most of the follow up work and was incredibly responsive. Worked out the entire lease for me and all I had to do was pick the car up and bring my car in. I guess its an honor for me to say that this is my sixth Mercedes (or maybe 7th) that I have gotten through Benzl Busch. They have the best people working there and it is always a great pleasure, This was an especially great experience because Benzl managed to do all of this during the quarantine period. I never walked into any building or had any contact except via telephone. I realized I left a tiny scan disk in the car after I brought it in that had 600 children songs on it. Joe S. got it back for me which was no easy task during this quarantine period and he did it with grace. Kudos to the team and a special thanks to Joe S. (he is great) and Joe Herman who called to make sure that I was happy after I took the car home. I love Benzl Busch! Heidi Rigney More

by heidikrigney Verified Customer Verified Customer

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I have been and still am a very satisfied customer over 20 years. The service department is exceptional in every needs that are required. I will continue to support the dealership 20 years. The service department is exceptional in every needs that are required. I will continue to support the dealership More

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