Joseph Hohmann
Joseph Hohmann at Gordie Boucher Ford Lincoln of West Bend

Joseph Hohmann | Page 9

Service Dispatcher

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.7
177 Reviews

Dealership Experience

9 yrs, 5 mos

Languages Spoken

English English

4.7

177 Reviews

Write a Review

177 Reviews of Joseph Hohmann

June 05, 2023

Dealership Rating
Employee Rating

Over charged. Been back multiple times and problem never fixed. Service keeps saying it is a new thing each time. Frustrating. More

by LYNN.VOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angie Heyse

Jun 09, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Lynn, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Hohmann, Service Manager 262-338-3379

May 24, 2023

Dealership Rating
Employee Rating

Many years back Schmidt Ford dropped the ball when I tried to buy a truck. Thankfully Gordy didn't. My first truck purchase was thoroughly enjoyable. The team at GB really went all out to help me get th More

by OLSTEVEWORKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Dave Brooks, Louie Holguin , Moriah Parrish

May 25, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 21, 2023

Dealership Rating
Employee Rating

Have been coming here for years . Have never had a bad experience, always great service !! More

by JOSH@ACME-LOCK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja , Angie Heyse, Barb Sauer

Apr 21, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Josh, for taking the time to leave us a five-star review. We truly appreciate your business over the years. We look forward to continuing to serve you in the future.

March 31, 2023

Dealership Rating
Employee Rating

Wasn’t happy when I arrived for service and discovered that the wrong part had been ordered. But the service manager provided a complimentary oil change and tire rotation for our inconvenience in keeping More

by ROEVER
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

Apr 01, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Quality customer service is always our number one priority, and we're happy to have turned the situation around for you. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2023

Dealership Rating
Employee Rating

John Zieja, Marlee and "The Guy with the Bowtie" rock this place! Always Great Service Experience, Great Sales Experience and Great Resolve to any issues that may arise. GB West Bend is my dealer. More

by bobandterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Chris Flynn, Tim Heim , Angie Heyse, Zeke Heyse, Moriah Parrish, Barb Sauer

Mar 27, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 21, 2023

Dealership Rating
Employee Rating

Friendly and helpful service and easy to schedule service appointments. Shuttle service is very helpful and always have friendly driver's. More

by DNRFELLENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Chris Flynn, Tim Heim, Wayne Zarling, Dave Brooks , Rebecca Flynn, Angie Heyse, Zeke Heyse, Barb Sauer

Mar 22, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

March 18, 2023

Dealership Rating
Employee Rating

I go out of way to keep come back because of the service departments honesty. I feel very confident that I am receiving the best quality of maintenance service. More

by Pat & Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja , Angie Heyse

Mar 20, 2023

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

March 08, 2023

Dealership Rating
Employee Rating

Great service and very friendly staff. I would recommend this to a friend. Word. Word. More

by DARNOLD7
Recommend Dealer
Yes

Other Employees Tagged: John Zieja , Angie Heyse, Barb Sauer

Mar 09, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

January 28, 2023

Dealership Rating
Employee Rating

Monica helped me out with a bad battery in my 2017 Ford Escape. This center got me in same day! More

by tylerrdavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse, Monica

Jan 29, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, Tyler. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2023

Dealership Rating
Employee Rating

I specifically requested an oil change when I called to request service, and on the envelope at the late night key drop off, it was not completed. My rear windshield wiper was recommended to be replaced, More

by BECKERANNE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Zieja

Feb 01, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind calling Joe Hohmann, Service Manager, at 262-338-3379 so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

...
9
...

Dealership Inventory (319 Vehicles)

new 2026 Ford F-150 car, priced at $65,973
2026 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $58,105
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2027 Ford Expedition Max car, priced at $74,704
2027 Ford Expedition Max
new
Star White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $74,337
2026 Ford F-250
new
Avalanche exterior
Automatic
Four-wheel Drive
used 2024 Ford Explorer car, priced at $39,394
2024 Ford Explorer
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2024 Lincoln Corsair car, priced at $36,494
2024 Lincoln Corsair
used
Infinite Black Metallic exterior
Automatic
All-wheel Drive