Joseph Loera

First class and professional all the way from the time I arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable. Bec arrived in service drive to the time I picked up my vehicle. They constantly stayed in contact and went above and beyond to make me comfortable. Because my car was going to be there for an extended period of time they put me in an E class rental. I didn’t expect that. While my car was being repaired, I had to leave town for a couple weeks and they told me no problem. They’ll hold the car until I get back. More

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I was well taken care of by Mr. Irwin or Tacho and Joe Luo. I’d like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expe Irwin or Tacho and Joe Luo. I’d like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expertise and last but not least Miss Ashley I’ve been dealing with Walters ever since I was 17 years old and I really appreciate it and another name I’d like to mention is Kevin the manager across the street there at Audi not only will I be returning but I have passed on numerous recommendations to the people at United parcel service in Ontario California. There’s about 15,000 that work out of that building on the corner of Jurupa and Haven in Ontario. They can’t go wrong by coming over and seeing you guys at Walters Mercedes-Benz in Riverside thank you once again guys are really pleased with my purchase and it went pretty smooth. More

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Joseph Loera Is The Best,He always take good care of me and my Vehicle And Walter's should be glad to have him ! and my Vehicle And Walter's should be glad to have him ! More

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As I always say Joseph Loera is my to go person for my vehicle service and all other information I need. I highly recommend Walter’s Mercedes Benz. Thank you Joseph 🤗 vehicle service and all other information I need. I highly recommend Walter’s Mercedes Benz. Thank you Joseph 🤗 More

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Joseph Loera is a great professional service technician, my visit to Walter's Mercedes-Benz excellent experience. my visit to Walter's Mercedes-Benz excellent experience. More

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Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future Definitely coming back for service in the future More

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I definitely love the service at Walter’s Mercedes-Benz. From the moment my tires hit the curb side of their customer service to the time that I saw my car was done from the service I needed, it was the bes From the moment my tires hit the curb side of their customer service to the time that I saw my car was done from the service I needed, it was the best experience. Staff are very attentive and pleasant. More

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Joesph was friendly and the service was fast. I usually have my services done in Ontario but will go to Riverside from now on. I usually have my services done in Ontario but will go to Riverside from now on. More

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Excellent service every time I take my vehicle for any service. Joseph Loera is very attentive and knowledgeable. Thank you Joseph. service. Joseph Loera is very attentive and knowledgeable. Thank you Joseph. More

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I recently brought my EQE 350 to Walters and was blown away by the exceptional service. From the moment I arrived, the staff was welcoming, professional and attentive. Joseph Loera, my service advisor, away by the exceptional service. From the moment I arrived, the staff was welcoming, professional and attentive. Joseph Loera, my service advisor, explained everything clearly and kept me updated throughout. It is rare to find a dealership that combines technical expertise with genuine care for their customers, but Walters Mercedes-Benz delivers on both. My EQE is running perfectly and I left feeling valued and confident in their work. Highly recommend Joseph and their Service Department. Thank you!! Emily Preston More

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