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Joseph Mistretta
Joseph Mistretta | Page 100
Service Director
Sarant Cadillac
4339 Hempstead Tpke
Farmingdale, NY 11735
1,140 Reviews
Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.
Read more1,140 Reviews
Write a ReviewDealership Experience
29 yrs, 1 mo
Industry Experience
47 yrs, 1 mo
Specialties & Trainings
Cadillac Certified
1140 Reviews of Joseph Mistretta
October 12, 2018
schedule oil change I told Joe that the last time I had oil change that after a day I check oil level and had to add 1 quart of oil to bring it to the full level on dip s I told Joe that the last time I had oil change that after a day I check oil level and had to add 1 quart of oil to bring it to the full level on dip stick. He assured me it would not happen a gain. Today 10/12 I check oil level before starting and found oil level 1 quart short and add more oil. Very disappointed with service !!!! More
by STAGTOM
Verified Customer
October 12, 2018
Fast and Efficient! Anytime I have an issue with my truck Joe always goes above and beyond to make sure I am satisfied! Thanks again Joe as I really appreciate your help! Anytime I have an issue with my truck Joe always goes above and beyond to make sure I am satisfied! Thanks again Joe as I really appreciate your help! More
by mikeygunz1
October 11, 2018
Trustworthy and excellent customer servixe My sales representative, John Nassour, was courteous and provide excellent customer service. He is very trustworthy and I would lease another car form My sales representative, John Nassour, was courteous and provide excellent customer service. He is very trustworthy and I would lease another car form the dealership. The Finance team made the lease very easy. More
by Kevin
Other Employees Tagged: John F. Nassour, Sr. , Freddie Rollo
October 09, 2018
Purchase vehicle Visit was to trade in and purchase vehicle. 2011 CDillac escalade was traded in for 2016 Cadillac Escalade. Entire process, from research to purchase. Visit was to trade in and purchase vehicle. 2011 CDillac escalade was traded in for 2016 Cadillac Escalade. Entire process, from research to purchase. Was satisfactory and relatively free of stress. More
by DANIELFILOSA28
Other Employees Tagged: Freddie Rollo, Joe Sarro
October 09, 2018
Once again Sarant Cadillac service delivers Once again Sarant Cadillac service deliver. Dealing with Joe Mistretta is always a pleasure. He assured me my rattling problem would be resolved and Once again Sarant Cadillac service deliver. Dealing with Joe Mistretta is always a pleasure. He assured me my rattling problem would be resolved and in one service call it was. More
by Albea124
October 08, 2018
Great friendly service I love my XTS that i purchased from Sarant. The service department is friendly,knowledgable and easy to deal with. Great comfortable waiting room and I love my XTS that i purchased from Sarant. The service department is friendly,knowledgable and easy to deal with. Great comfortable waiting room and no extended wait. Highly recommended More
by ROBNARDS
October 06, 2018
Excellent Service Went for an oil change and needed to be out quickly because I had to pick my daughter up from school and the service department made it all happen. Th Went for an oil change and needed to be out quickly because I had to pick my daughter up from school and the service department made it all happen. Thank you Joe Mistretta for always being so kind and helpful. More
by Jennchic710
Other Employees Tagged: Antonio Centeno, Dominic Vivo
October 05, 2018
Nice experience I dealt with Antonio and Alan. Both were extremely helpful and knowledgeable. Even after the purchase they both still showed interest in my satisfacti I dealt with Antonio and Alan. Both were extremely helpful and knowledgeable. Even after the purchase they both still showed interest in my satisfaction. Saw Alan 2 days after my purchase to ask him a question. He immediately came out to the vehicle to show me how to access the screen for a specific item. More
by SJMALICHEK
Other Employees Tagged: Antonio Centeno
October 02, 2018
SERVICE WAS ABSOLUTLY SPLENDID, JOE IS A FANTASTIC SERVICE ADVISOR, I WAS IN AND OUT IN UNDER AND HOUR. I WILL RECOMEND THIS PLACE TO ANYONE WAS ABSOLUTLY SPLENDID, JOE IS A FANTASTIC SERVICE ADVISOR, I WAS IN AND OUT IN UNDER AND HOUR. I WILL RECOMEND THIS PLACE TO ANYONE More
by pclague
October 01, 2018
Great service dept Had my car in for a repair, I made my appointment to fit my schedule and the repair was made by the end of the day. got my car back clean as when I Had my car in for a repair, I made my appointment to fit my schedule and the repair was made by the end of the day. got my car back clean as when I dropped it off. Highly recommend Sarant. More
by buffordt
Other Employees Tagged: Dennis
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