Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 100

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
1,149 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.6

1,149 Reviews

Write a Review

Dealership Experience

29 yrs, 6 mos

Industry Experience

47 yrs, 6 mos

Specialties & Trainings

Cadillac Certified

1149 Reviews of Joseph Mistretta

October 28, 2018

Dealership Rating
Employee Rating

Oil change As always they did a great job. In and out. Nice waiting area. Everyone is really accommodating. This is the most annoying part of the whole survey More

by MUSTO39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Sarant Cadillac responded

We appreciate you taking time out of your day to leave a nice review. It sounds like our service department did a great job for you. We look forward to your next visit.

October 26, 2018

Dealership Rating
Employee Rating

Quick, courteous, & thorough. Never a problem to get a quick appointment. Quick & courteous service. Never feel like you're going to get ripped off. These guys are the greatest More

by Dominic57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo , Teresa Gunshinan, Bill McCardle, Heidi McGough, Freddie Rollo

Oct 30, 2018

Sarant Cadillac responded

Thank you for the review! We appreciate your kind words about our service department. They work really hard to keep the customers happy. It is always great when they are recognized for their hard work. We will tell them to keep up the great work. Thanks again and we hope to see you again!

October 24, 2018

Dealership Rating
Employee Rating

Great Job Car needed rear brakes, stopped by Late Monday afternoon, took my car, had it ready the next day around lunchtime. Joe Mistretta was great, as always. More

by Gp7588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2018

Sarant Cadillac responded

Thank you for sharing your experience with us. Joe and the rest of us here appreciates the 5-star rating and we hope to see you again soon!

October 24, 2018

Dealership Rating
Employee Rating

EZ peezy The easiest car buying experience I’ve ever had, No pressure from my salesman Dominic Vivo. Attentive, responsive and courteous this dealership is by More

by GOLDY014@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Oct 26, 2018

Sarant Cadillac responded

GOLDY014, we are so glad that we could make your car buying experience an easy one. Dominic and the rest of us here all appreciate your great feedback and 5-star rating. We hope to see you again soon!

October 23, 2018

Dealership Rating
Employee Rating

great experience As a loyal Cadillac customer, I always received excellent care and service from the sales and service departments at Sarant and hope to do so in the f More

by LMERC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Oct 25, 2018

Sarant Cadillac responded

Thank you for the review! We're glad you receive excellent service every time. We'll be sure to let the team know to keep up the good work, and if you need anything else just give us a call!

October 20, 2018

Dealership Rating
Employee Rating

Repair of CUE system Came in today for replacement of the CUE screen. I was in at 7:30 and out by 8:20. CUE seems to be fixed. Excellent service! More

by lisrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2018

Sarant Cadillac responded

Thank you for your review and 5 star rating! We are glad we were able to fix your CUE screen and give your excellent service. We look forward to seeing you again.

October 18, 2018

Dealership Rating
Employee Rating

Service First time for service. Joe Mistretta greeted me at entrance took down the information, changed oil and filter, rotate tires. all this was completed i More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Freddie Rollo

Oct 22, 2018

Sarant Cadillac responded

Thank you for the review, StanleyS! We truly appreciate you taking the time and providing your feedback. We are so pleased to hear that John, Joseph, and Freddie were able to provide you with great and timely service. We hope you choose us again the next time your car needs serviced.

October 16, 2018

Dealership Rating
Employee Rating

Loved my Visit 2nd time better than the 1st - wonderful service!!! Courteous, Accommodating, Fast Service, and the coffee is Great (lol) - Can wait till next time ! More

by debhick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2018

Sarant Cadillac responded

Thank you for the awesome review! We are glad to have gotten even better from your first visit. We will continue to strive to improve on this great experience. We look forward to serving you again!

October 12, 2018

Dealership Rating
Employee Rating

Great service Joe is terrific! He's always there for me, is respectful, courteous, and makes sure the job gets done in good time. It has been a pleasure being a lo More

by RONELLE902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Sarant Cadillac responded

Thank you for your continued loyalty to Sarant Cadillac! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joe. We value your business and look forward to seeing you on your next visit!

October 12, 2018

Dealership Rating
Employee Rating

schedule oil change I told Joe that the last time I had oil change that after a day I check oil level and had to add 1 quart of oil to bring it to the full level on dip s More

by STAGTOM
Quality Of Work
Recommend Dealer
No
Oct 15, 2018

Sarant Cadillac responded

We’re sorry to hear that you were dissatisfied with your service. Here at Sarant Cadillac, we strive to offer the best possible customer service and we hope that we have the opportunity to make it up to you. Please reach out to our Executive Manager, Antonio Centeno at 516-293-5000 at your earliest convenience. Thank you.

...
100
...

Dealership Inventory (236 Vehicles)

used 2023 Cadillac Escalade ESV car, priced at $75,900
2023 Cadillac Escalade ESV
used
Black Raven exterior
Automatic
Four-wheel Drive
used 2023 Cadillac XT4 car, priced at $29,900
2023 Cadillac XT4
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT6 car, priced at $36,900
2023 Cadillac XT6
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2024 Cadillac LYRIQ car, priced at $33,900
2024 Cadillac LYRIQ
used
Opulent Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Cadillac XT4 car, priced at $25,900
2023 Cadillac XT4
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2024 Cadillac XT5 car, priced at $37,900
2024 Cadillac XT5
used
Silver Metallic exterior
Automatic
All-wheel Drive