Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 99

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,009 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,009 Reviews

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1009 Reviews of Joseph Mistretta

April 08, 2018

Dealership Rating
Employee Rating

Great Very good place to get a car. I woul for sure recommend to people I know. Tommy Sabbatino was very helpful. He was the reason I leased the XT5. Great More

by Tom613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Apr 10, 2018

Sarant Cadillac responded

Thank you for the wonderful feedback about Tommy! He is definitely an asset to our sales team. We appreciate your comments and hope you're loving your XT5!

April 06, 2018

Dealership Rating
Employee Rating

Cadillac Service Department are the Best Polite and Professional Service Department; timely completion of service while waiting! I've been buying/leasing Cadillacs for over twenty years and More

by KELLYANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2018

Sarant Cadillac responded

Thank you, Kelly Ann! We appreciate you trusting us with your Cadillac, it is always our pleasure to get it road-ready for you. Call us if you need anything more, and have a fantastic day!

April 04, 2018

Dealership Rating
Employee Rating

very professional and complete I have always been impressed with the service received at this service center. The employees that work at this service center have always been profes More

by broe9652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2018

Sarant Cadillac responded

Thank you for the wonderful feedback about our service team! We truly appreciate your continued trust in us and look forward to your next visit. Have a great day!

April 04, 2018

Dealership Rating
Employee Rating

The best Because everyone is very friendly and we love the the professional And quality of your work and people. If I could give more then 5 stars I would More

by Lyn1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howie Meadows

Apr 05, 2018

Sarant Cadillac responded

We wish you could give more than 5, that'd be great! Thank you for letting us know that you love the professional and quality work we provide. Come back and visit us again next time you need anything!

April 02, 2018

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Employee Rating

Service The service crew was great today and got me in and out quickly which is why I gave the 5 star rating. I would not recommend or purchase from Sarant a More

by Jesiryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 09, 2018

Sarant Cadillac responded

Thank you for the review, Jesiryan. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

March 28, 2018

Dealership Rating
Employee Rating

Maintenance I get there. Someone hands me a ticket. I drive in. I am greeted with amity. I am advised I can wait in the waiting room and have some coffee. I do th More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2018

Sarant Cadillac responded

Benjamin, thank you for telling us about your experience at Sarant Cadillac! We are glad that you had a no hassle, positive experience with us, and we hope you see you again! Thank you!

March 23, 2018

Dealership Rating
Employee Rating

Excellent Starting from Antonio ( Exc.Mgr.), John Nassour(sales) than down the line Finance Mgr. at service Bill,Joe etc. were extremely helpful and friendly.I More

by niver126
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , Bill McCardle, Don't remember the name.Finance mgr. Helpful and He was not pushy at all which I like.

Mar 27, 2018

Sarant Cadillac responded

Nurhan, we appreciate the 5-star rating. We are so glad that our team was able to provide you with a great experience. We hope you are enjoying your XT5 and we hope to see you again soon!

March 16, 2018

Dealership Rating
Employee Rating

Great customer service - they all treat you like family! Visiting the service department run by the manager, Charlie, is a great experience. Charlie, combined with Joe Mistretta, is a very winning combinati More

by scotthsesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie (Service manager),Maurice Pereira, Anthony Soriano, Marc Rathaus

Mar 16, 2018

Sarant Cadillac responded

This is great feedback to hear, Scott! Thank you for taking the time to share your positive feedback and kind words about our service staff. Please come see us for any of your vehicle needs. Thank you!

March 15, 2018

Dealership Rating
Employee Rating

excellant Couldn't be easier to lease a car. Excellent salesman and a great dealership. Service Department is always there to assist you if a problem occurs. More

by lilmarengo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howie Meadows

Mar 16, 2018

Sarant Cadillac responded

We're so thrilled to hear your car buying experience was a great one, yet again! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We're very glad you think so highly of our service department too. As always, if you need anything else, please let us know. We appreciate your business and your continued loyalty with us! We hope you're loving new Cadillac and we look forward to your return!

February 26, 2018

Dealership Rating
Employee Rating

Outstanding Customer Service Sarant Cadillac Service is the code of excellence. Service Manager Joe Mistretta goes above and beyond for all his customers. Highly recommend this se More

by Jessica Dull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2018

Sarant Cadillac responded

We appreciate your kind words and recommendation, Jessica! Joe is a great member of our team. Let us know if there is anything else we can do for you in the future!

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