Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 105

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

August 23, 2018

Dealership Rating
Employee Rating

Professional Had a very friendly , professional experience while my car was serviced Was kept in the loop as work progressed. I wouldn’t go anywhere else More

by SHOEFORME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

Sarant Cadillac responded

We're glad to hear that you were kept in the loop during your service -- we know how important that is! Thank you for your great review, and we look forward to working with you again.

August 22, 2018

Dealership Rating
Employee Rating

Happy sarant Excellent service! Pleasant, polite, and knowledgeable. I would recommend sarant to people to buy and service a car. They produced a new model and it More

by Service great !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Bill McCardle, Maurice Pereira

Aug 24, 2018

Sarant Cadillac responded

Thank you for the awesome review! Our team appreciates the recommendation. We are glad you had a positive experience with us. We look forward to seeing you again!

August 22, 2018

Dealership Rating
Employee Rating

Professionalism Treated with great professionalism and respect. This is my second vehicle purchased here. I highly recommend this dealership. John N was very helpful More

by GREGWARNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Freddie Rollo

Aug 24, 2018

Sarant Cadillac responded

Thank you for the 5-star review, Greg! Our team strives to treat every customer with an excellent level of professionalism and respect every time. We look forward to seeing you again!

August 16, 2018

Dealership Rating
Employee Rating

Excellant Service Department Joe, and Service department is always very friendly, professional, and I never have to go back because something wasn't done right.... I always reco More

by CBELLINO2
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Thomas Sabbatino

Aug 20, 2018

Sarant Cadillac responded

We're very glad to hear that! Thank you for the feedback and we're glad your visit went well. We look forward to your next visit!

August 16, 2018

Dealership Rating
Employee Rating

Great Service Visit Brought my 2016 SRX in for routine service and 2 warranty issues. Came in at 7:40am and was out by 10:30 am. All work was completed and done correct More

by lisrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2018

Sarant Cadillac responded

Thank you so much for the review! We appreciate you stopping by and we're glad your SRX is taken care of. If you need anything else, please reach out! We look forward to seeing you again!

August 14, 2018

Dealership Rating
Employee Rating

First Class! My family and I have been buying cars from Sarant Cadillac for years. The experience is always personable and professional. John is an exceptional sal More

by CHARLENE710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Aug 17, 2018

Sarant Cadillac responded

Thank you for your continued business! John is always happy to take care of you and your family. We're glad to hear that you appreciate our service department too! Thank you for your kind recommendation. We look forward to seeing you again at your next visit!

August 13, 2018

Dealership Rating
Employee Rating

FELT SPECIAL JOSEPH MISTRELLA, ANTONIO CENTENO AND FREDDY ROLLO WERE ALL VERY HELPFUL AND COURTEOUS. THEY MADE ME FEEL SPECIAL AND ADDRESSED MY NEEDS IN A TIMELY M More

by NANCY.F.PENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Freddie Rollo

Aug 15, 2018

Sarant Cadillac responded

Thank you very much, Nancy! We are glad to hear that your visit was so pleasant. We are always happy to help with anything you might need!

August 10, 2018

Dealership Rating
Employee Rating

Great, comfortable, experience When I walked into the dealership I knew what I had in mind. I was listened to and accommodated to my exact needs. Everything was explained clearly an More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Freddie Rollo

Aug 15, 2018

Sarant Cadillac responded

Thanks for the great review, Bella! We always aim to please, and keeping customer needs at the top of our priority list is one way we try to accomplish that. If you need anything else from us, please don't hesitate to ask!

August 09, 2018

Dealership Rating
Employee Rating

Dealer review Best dealer ship hands down if you are looking for a Cadillac look no further best selection best price best service and the very best sales crew it S More

by napolitano1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , Freddie Rollo

Aug 13, 2018

Sarant Cadillac responded

Thank you very much for the review. Your kind words truly mean a lot to us! Please be sure to let someone at the dealership know if there's anything else we can help you with!

August 09, 2018

Dealership Rating
Employee Rating

Outstanding and accommodating service department I am so happy with this service dept they are always helpful and courteous and get the job done to my satisfaction you couldn’t ask for anything more More

by Frankie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo , Teresa Gunshinan

Aug 10, 2018

Sarant Cadillac responded

Thank you so much for taking the time to leave a review, Frankie. It's wonderful to hear that Joe and the team were able to make your experiences with us great! Our number one goal is to achieve 100% customer satisfaction. We believe in order to get there, we have to be a family. Welcome to the Sarant Cadillac Family! Looking forward to your next visit!

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