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Joseph Mistretta

Overview Reviews (1004) Inventory (293)

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Joseph Mistretta

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Joseph Mistretta | Page 15

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

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4.8

1,004 Reviews

Overview Reviews (1004) Inventory (293)

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,004 Reviews

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1004 Reviews of Joseph Mistretta

December 20, 2022

Dealership Rating

Employee Rating

Tony , George Dave and joyia were excellent. They took a problem I had and gave it a nice solution. I recommend this company due to their great staff They took a problem I had and gave it a nice solution. I recommend this company due to their great staff More

by BRIMANF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony DiGuiseppe , George and Dave in service were great. Joseph should learn how to return a call

Helpful 6

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Dec 21, 2022 -

Sarant Cadillac responded

Thank you so much for your kind words. We are so glad that a solution had been worked out and your not so great experience had turned around into a better one. We strive to give our customers the best service possible and hope to continue to give you the very best going forward!

December 17, 2022

Dealership Rating

Employee Rating

My car was fixed promptly and returned cleaner than when I dropped it off Service was courteous and professional I dropped it off Service was courteous and professional More

by JENNIFER.VELTMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony DiGuiseppe

Helpful 7

Report | Print

Dec 19, 2022 -

Sarant Cadillac responded

Thank you for the 5-Star review. We're happy to hear our team made your visit a success. We look forward to servicing your vehicle in the future.

December 15, 2022

Dealership Rating

Employee Rating

Service department is worse they actually don’t want to work I go with appointment they parked the car outside for whole day & called me at the end we will check it tomorrow work I go with appointment they parked the car outside for whole day & called me at the end we will check it tomorrow More

by RIZWANHADICORP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Helpful 2

Report | Print

Dec 15, 2022 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. We see that your experience with us was less than satisfactory and we understand your frustration. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

December 15, 2022

Dealership Rating

Employee Rating

Good experience thank you staff was friendly and helpful Oil change price was on the high side .. Other then that was good Oil change price was on the high side .. Other then that was good More

by robkrohley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 5

Report | Print

Dec 16, 2022 -

Sarant Cadillac responded

Thank you for the feed back! We value your business and hope to work with you again in the future.

December 11, 2022

Dealership Rating

Employee Rating

they are always good good good good good good good they are always good good good good good good good are always good good good good good good good More

by LALU8257

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Helpful 6

Report | Print

Dec 12, 2022 -

Sarant Cadillac responded

Thanks for the 5-star review! We appreciate your business and hope to be of service again in the future.

December 09, 2022

Dealership Rating

Employee Rating

Sarant service department was and is always number one. Tony, Gerson, Joe and the others are great. Tony, Gerson, Joe and the others are great. More

by COYOTESTUDIOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Helpful 8

Report | Print

Dec 11, 2022 -

Sarant Cadillac responded

Thank you so much for the excellent review! We appreciate the feedback and loved hearing from you. Thank you for choosing Sarant Cadillac for your automotive needs.

December 08, 2022

Dealership Rating

Employee Rating

Everyone is a pleasure to work with. Service is always is great, appointment right on time. Thank you! Service is always is great, appointment right on time. Thank you! More

by JesseW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Helpful 5

Report | Print

Dec 09, 2022 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

December 08, 2022

Dealership Rating

Employee Rating

Sarant Cadillac is truly “The Cadillac” of Cadillac Dealers. Antonio Centeno and his team go above and beyond for their customers. This is our 4th Cadillac from Sarant and will not be our last. Dealers. Antonio Centeno and his team go above and beyond for their customers. This is our 4th Cadillac from Sarant and will not be our last. More

by ssagonas

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr., Michael Lugo

Helpful 6

Report | Print

Dec 09, 2022 -

Sarant Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Sarant Cadillac.

December 03, 2022

Dealership Rating

Employee Rating

Excellent place people friendly always was kept up to date with work being done. It was a good experience date with work being done. It was a good experience More

by AKOPOULOS19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 4

Report | Print

Dec 08, 2022 -

Sarant Cadillac responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 03, 2022

Dealership Rating

Employee Rating

Joe Mistretta was extremely helpful in getting my 2022 Cadilac into the shop for a wheel repair. There was a loaner car waiting for me. He assured me that I would get the car back in a day or two. He li Cadilac into the shop for a wheel repair. There was a loaner car waiting for me. He assured me that I would get the car back in a day or two. He lived up to his promise. The repair was to my satisfaction. Joe is friendly, knowledgeable and understanding. He is an asset to Sarant Cadilac More

by BHBOBCAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 10

Report | Print

Dec 08, 2022 -

Sarant Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.

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