Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 21

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,004 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,004 Reviews

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1004 Reviews of Joseph Mistretta

July 24, 2022

Dealership Rating
Employee Rating

Sarant's service staff has been consistently professional, courteous, and efficient in meeting my automotive needs for the past twelve years. This visit for an inspection and oil change was com More

by engteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado, Steve Shoum

Jul 26, 2022

Sarant Cadillac responded

We appreciate your kind words and above all, your loyalty. Thank you for always trusting the Sarant team to take care of you!

July 23, 2022

Dealership Rating
Employee Rating

The team at Sarant Cadillac are the best in the industry. Unfortunately, today, with the attack on gas powered vehicles, inventory is at such a low ebb, that getting loaner cars are a significant challenge More

by RAY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Jul 26, 2022

Sarant Cadillac responded

We're so glad to hear our team was able to make an otherwise stressful situation an easy one!

July 22, 2022

Dealership Rating
Employee Rating

Prompt help in an emergency situation, call back received, quick service in the same day More

by emval7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 26, 2022

Sarant Cadillac responded

We're glad to hear our team was able to help you out in a pinch and get your vehicle back on the road! Thanks for taking the time to leave us a review.

July 20, 2022

Dealership Rating
Employee Rating

As always, they found the problem and took care of it in a reasonable amount of time and did the work professionally. More

by RLMESCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Jul 20, 2022

Sarant Cadillac responded

We were happy to help. Thanks for stopping in and we hope to see you again in the future!

July 20, 2022

Dealership Rating
Employee Rating

I have been purchasing Cadillacs from, and servicing them at, Sarant for many, many years and will continue to do so, despite the fact that they are not the closest dealership to me.. Their sales and servic More

by WRSCHLUMPF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Vic Castagna

Jul 20, 2022

Sarant Cadillac responded

Thank you for the kind review! We value your continued business and look forward to seeing you again in the future!

July 19, 2022

Dealership Rating
Employee Rating

Great place extremely helpful staff they really value their customers.,and are very knowledgeable about Cadilac More

by ERICSCLASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Jul 20, 2022

Sarant Cadillac responded

Thanks for the 5-star review! Let us know how we can help support your future vehicle needs!

July 18, 2022

Dealership Rating
Employee Rating

Best experience! Robert and staff were so patient and helpful. Never pushy! Two thumbs up :) More

by jaeger0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna , Robert Rifkin

Jul 19, 2022

Sarant Cadillac responded

Thank you so much for sharing your kind words! We are delighted to hear that Robert helped in giving you such a great car buying experience with us. He is a great asset to our team and is always more than happy to help. We truly value your business and look forward to seeing you in the future!

July 16, 2022

Dealership Rating
Employee Rating

Been going there for years…. Joe Mistretta usually takes care of my services….couldn’t ask for better….I have seen others in service sometimes and they are all very helpful…always More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Sarant Cadillac responded

Thank you for taking the time to let us know how our service team is doing. We look forward to seeing you again soon!

Jul 18, 2022

MattnJan responded

The Best Cadillac Dealership! Will never change….Thank you Sarant!

July 15, 2022

Dealership Rating
Employee Rating

91 degrees and my air conditioning was not working. I came in without an appointment and was still taken in right away. I was back on my way all cool in under an hour. That’s how service should be! More

by CHAMPIONBAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Sarant Cadillac responded

Glad we could help! Thanks for taking the time to leave this review. We hope to see you again!

July 13, 2022

Dealership Rating
Employee Rating

I was very pleased that the service was scheduled quickly and the work was performed with in the time frame that I was told. I enjoyed the amenities while I waited for mu vehicle. More

by YKAMINETZKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado, Steve Shoum

Jul 14, 2022

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

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