Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 44

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

March 02, 2022

Dealership Rating
Employee Rating

I have bought several cars from this dealership. I keep going back because of the wonderful salesman, Dominic Vivo and excellent service staff and other employees who work very hard to accommodate t More

by A.MONTUORI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Vic Castagna , Maurice Pereira

Mar 08, 2022

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing Sarant Cadillac to purchase your new Cadillac. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying that new car!

March 02, 2022

Dealership Rating
Employee Rating

Very friendly,, responsive and professional in the way they responded to my service requirements and needs. More

by Wallyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Sarant Cadillac responded

Thank you for telling us how we are doing! We appreciate the kind words! Have a great day.

March 01, 2022

Dealership Rating
Employee Rating

Sarant Cadillac has been such a pleasure to go to. This has been my first time in a Cadillac and I would not change that at this point. Sarant Cadillac’s customer service is the best and I look forw More

by mdeljanin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Tony DiGuiseppe , Maurice Pereira

Mar 08, 2022

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

March 01, 2022

Dealership Rating
Employee Rating

Excellent service love Joe and service great guy very friendly And accommodating wouldn’t go anywhere else More

by CPIZZA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe mistretta

Mar 08, 2022

Sarant Cadillac responded

Thank you for your positive comments about Joe! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

February 24, 2022

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE GOT ME IN AND DONE IN RECORD TIME SO OTHER DEALWERS SAY THE ARE #1 THEWY ARE WRONG SARANT CADDY IS GRAET PEOPLE TO DEAL WITH JOE M SERVICE DIRECTOR IS APLEASURE TO DEAL WITH!!!! 5 V More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Sarant Cadillac responded

Thank you for your positive, ecstatic review of our dealership! We're so glad to hear that you've had a great experience with us at Sarant. See you again!

February 24, 2022

Dealership Rating
Employee Rating

Noise while braking continues even after 2 repair visits. A third visit will be required. More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Feb 28, 2022

Sarant Cadillac responded

Hi there – thank you for bringing this matter to our attention. We are sorry to hear your issue has not been resolved. We want to make sure we personally address your visit and find an appropriate solution. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 at your earliest convenience. Thanks again and we look forward to hearing from you soon.

Feb 28, 2022

nicholasebe responded

Well, so far so good after today's service call. I appreciate the patience and dedication shown by the Sarant team throughout this effort.

February 22, 2022

Dealership Rating
Employee Rating

They couldn’t have been nicer , a pleasure to deal with , finished when they said they would and my car came back spotless More

by FRANKCITARELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira, Eli

Feb 24, 2022

Sarant Cadillac responded

Frank, we appreciate your 5-star review! We are so glad to hear that you had such a positive experience with us. We hope to see you back soon.

Feb 25, 2022

FRANKCITARELLA responded

You will definitely see me back in the future for all my service work and thank you again

February 13, 2022

Dealership Rating
Employee Rating

Joe was very friendly and treated me as family. He took care of me right away, I had to get an item that was not available when I picked up the car.it was a great beginning with the service department! More

by J S
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 16, 2022

Sarant Cadillac responded

Thank you for your kind words about Joe! We're so glad he made your experience with us such an enjoyable one. Thank you for choosing Sarant Cadillac. Please let us know if there's anything else we can do for you!

February 10, 2022

Dealership Rating
Employee Rating

Very friendly, beautiful service center and dealership, super fast turnaround time getting my truck done! More

by stormyc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Sarant Cadillac responded

Thank you for the amazing feedback! It is great to hear you enjoyed your time at our dealership. We hope to work with you again soon!

February 09, 2022

Dealership Rating
Employee Rating

The Service department are the best at Sarant Cadillac. Always professional and knowledgeable. Five stars every time. More

by vin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Sarant Cadillac responded

Thank you for the kind words! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

...
44
...

Dealership Inventory (106 Vehicles)

used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $31,900
2023 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
used 2022 Cadillac XT4 car, priced at $29,900
2022 Cadillac XT4
used
Infrared Tintcoat exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2023 Cadillac Escalade car, priced at $68,900
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
used 2023 Cadillac CT5 car, priced at $30,900
2023 Cadillac CT5
used
Black Raven exterior
Automatic
Rear-wheel Drive