Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 45

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

February 08, 2022

Dealership Rating
Employee Rating

Very professional and understanding staff. Joe Mistretta was really good at listening to my concerns. This is the second time I had a problem with my Escalade and Joe was fantastic at taking the car in and More

by rick.duggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for the feedback, and have an awesome day!

February 08, 2022

Dealership Rating
Employee Rating

Great professional and courteous service. Always reliable and pays attention to detail. It's a pleasure to have my vehicle serviced at Sarant Cadillac. More

by Revoww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Feb 10, 2022

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 08, 2022

Dealership Rating
Employee Rating

Service Manager is the best in the business. I feel like part of their family. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano

Feb 10, 2022

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for leaving us this response!

February 04, 2022

Dealership Rating
Employee Rating

The service at Sarrant Cadillac dealershipwas was Great My car came clean inside and out More

by muggy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Sarant Cadillac responded

This is what we like to hear! We are pleased to hear you were satisfied after your service visit. Come back and see us soon!

February 04, 2022

Dealership Rating
Employee Rating

Once again Sarant's service department provided excellent service. Corrected all my concerns. Friendly and very professional. More

by COYOTESTUDIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale, Tony DiGuiseppe

Feb 10, 2022

Sarant Cadillac responded

Thank you for the amazing feedback! If we can help you further in any way, please let us know. Take care!

February 03, 2022

Dealership Rating
Employee Rating

Everyone in the service dept. is extremely friendly and they come over to me while waiting to let me know how much longer and if additional items need to be serviced and than washed my dusty car. I am ex More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Feb 03, 2022

Sarant Cadillac responded

Customer service is of the utmost importance to us here and we're so glad to hear our team hit the mark during your service visit! We appreciate you taking the time to leave us a review!

January 23, 2022

Dealership Rating
Employee Rating

Service is outstanding, Joe is Excellent he explained the Service to you with friendliness very courteous an assets to the company More

by DSPRING423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Jan 24, 2022

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 20, 2022

Dealership Rating
Employee Rating

The service is perfect every time. That's why I always go to Sarant for my 2016 SRX. Never a concern. Everything is done right, never have to worry. Thank you! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Jan 21, 2022

Sarant Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!

January 13, 2022

Dealership Rating
Employee Rating

Great costumer service, Dina was extremely helpful! My car looks amazing and Dina helped me set up my onstar. More

by a.jaearmenti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Sarant Cadillac responded

Thank you so much for rating us 5 stars! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Dina. We appreciate your business and look forward to seeing you on your next visit!

January 13, 2022

Dealership Rating
Employee Rating

NEVER A [PROBLEM GREAT SERVICE ALWAYS READY ON TIME MY CAR WAS CLEANED INCREDIBLE PEOPLE TO DEAL WITH. I WILL NEVER GO TO ANY OTHER DEALER FOR SERVICE. I TRUST THE SERVICE DEPT NEVER STEERS YOU WRONG . TH More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Sarant Cadillac responded

Thank you for the glowing review! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

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