Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 59

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,012 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 2 mos

Industry Experience

45 yrs, 2 mos

Specialties & Trainings

Cadillac Certified

4.8

1,012 Reviews

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1012 Reviews of Joseph Mistretta

September 06, 2020

Dealership Rating
Employee Rating

I was a walk-in for an state inspection. I was treated courteously and professionally. The service guy told me about an hour and that's when the car was done. Told me where the coffee was, I told him I More

by SJMALICHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2020

Sarant Cadillac responded

Thank you for the 5-star review! Our service team is glad to have provided you with an excellent experience. We look forward to serving you and your vehicle again!

September 04, 2020

Dealership Rating
Employee Rating

I am happy with the way I am being treated by this dealership. Everything that they promised they had delivered on. Thanks for all you folks do. More

by DQPUGLIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat

Sep 09, 2020

Sarant Cadillac responded

Thank you for the perfect review! Our team will always deliver on our promises. We hope you have a wonderful day!

September 03, 2020

Dealership Rating
Employee Rating

Thanks to the entire staff for a job well doneDefinitely Thanks to the entire staff for a job well done Definitely a plus one experience Keep up the great work it definitely shows how much you care More

by engine421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Sep 08, 2020

Sarant Cadillac responded

It's great to hear that you had a plus one experience with our team! We aim to create one of the best service experiences around at Sarant Cadillac. We'll be looking forward to your next visit. Take care!

September 03, 2020

Dealership Rating
Employee Rating

If you looking for a Cadillac you are at the write place. Where there not just about $ sines, they make a brother hood.. in all my years I never had a dealership treat me the way they do. More

by LAC2520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Sep 08, 2020

Sarant Cadillac responded

Thank you so much for your kind words! We're very happy to hear you've joined our Sarant Cadillac family. If anything ever comes up, feel free to stop by or give our team a call. We'll always be here for you. Take care, and have a fantastic week!

September 03, 2020

Dealership Rating
Employee Rating

Very good experience. I was told that the car would take about 1-2 hours. Based on that estimate I decided to stay at dealer and wait. The car took exactly 1 hour. I was very happy and pleased Professi More

by MOM22GREATBOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2020

Sarant Cadillac responded

Thank you for the positive review! Our team is glad we could serve you quickly and provide you with a great experience. We look forward to serving you again!

August 30, 2020

Dealership Rating
Employee Rating

Great service always I’ve been a loyal Sarant Cadillac Great service always I’ve been a loyal Sarant Cadillac customer for many years Joe is an excellent advisor I recommend them highly They are eas More

by DONNAGKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Sep 01, 2020

Sarant Cadillac responded

Thank you for leaving us this great review! We truly appreciate your business and your continued loyalty. We value your business and look forward to seeing you on your next visit!

August 29, 2020

Dealership Rating
Employee Rating

All good people with customer focus and professionalism. The service department is well run and everyone is courteous. We just leased our third car from Sarant More

by HALONTHEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2020

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We’re pleased to hear that our team took care of you and that everything went smoothly. Let us know if you need anything in the future!

August 27, 2020

Dealership Rating
Employee Rating

I have been a customer at Sarant Cadillac for the past ten years and my father for decades prior. Every experience from working with sales manager specifically John Nassour, service department - Joe Mistr More

by Joe Noya Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , Teresa Gunshinan

Aug 28, 2020

Sarant Cadillac responded

Thank you, Joe, for you and your father's level of commitment and longevity of business with Sarant Cadillac. We really appreciate all your visits and support. We'll be sure to share these wonderful acknowledgements with John, Joe, and Antonio. Congratulations on your fourth vehicle with us. With loyalty like yours, the least we can do is strive to provide you with a pleasant experience on every visit. Thank you again for choosing and continuing to choose Sarant Cadillac and for providing any recommendations. As always, we look forward to seeing you again to continue to provide you with five-star service.

August 26, 2020

Dealership Rating
Employee Rating

Fabulous!! Friendly professional accommodating fast neat informative Courteous - felt very safe in the social distance waiting area and thanks to the guy who helped me with the coffee machine!!!! More

by debhick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat

Aug 27, 2020

Sarant Cadillac responded

That's terrific news. Thank you for taking the time to provide this awesome feedback and ratings of Abe and Joseph. We'll be sure to share this feedback with the team. Thank you for choosing Sarant Cadillac and it was our pleasure to accommodate you during your visit.

August 25, 2020

Dealership Rating
Employee Rating

sales people great and informative office staff professional and helpful, service department helpful, professional and the work they do is always great. overall sarant cadillac is the bes More

by DLIPELES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Teresa Gunshinan, john nassour

Aug 26, 2020

Sarant Cadillac responded

Thank you for the wonderful feedback about the different areas of our dealership! We appreciate the kind words!

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