Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 67

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

November 16, 2020

Dealership Rating
Employee Rating

Very pleased with Dominic Vivo of Sales, & Joseph Mistretta of the Service Dept. this Service Dept. is incredible they provide accurate service & repairs this is my 5Th Cadillac with this Dealership More

by JOECAMPAGNOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Teresa Gunshinan, Katie

Nov 18, 2020

Sarant Cadillac responded

JC, we are so glad that Dominic and Joseph were able to provide you with a great experience. Thank you for your service in protecting our country. Your loyalty means a lot to us and we hope to see you again soon!

November 14, 2020

Dealership Rating
Employee Rating

Service Department was extremely accommodating and helpful. Encountered an issue with my SUV and was told to bring it right in. Vehicle was fixed in day More

by JOANNCASTELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2020

Sarant Cadillac responded

Thank you for the excellent review, Joann! Our service team is glad to have helped you with your SUV quickly. We look forward to serving you again!

November 13, 2020

Dealership Rating
Employee Rating

The service department at Sarant Cadillac is well run. The service department people are friendly and efficient. They are also following good virus prevention protocols. More

by HALONTHEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Nov 17, 2020

Sarant Cadillac responded

Thank you for the 5-star review! Our service team greatly appreciate the stellar feedback. We will continue to prioritize the safety of our customers. We look forward to serving you again!

November 11, 2020

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Employee Rating

Been going there for years...although I moved out East and it’s a 40 min drive, I will continue to go to Sarant! They are definitely worth the Trip!! More

by MattnJan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Maurice Pereira

Nov 13, 2020

Sarant Cadillac responded

Thank you for your continued support! We truly appreciate it and look forward to future visits!

November 08, 2020

Dealership Rating
Employee Rating

Scheduled in for tire/wheel change to all season and a Mobil 1 oil/filter change. Don't mind waiting had time to chat. My CT6 V was done in a little more than an hour and a half and everything was perf More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale

Nov 10, 2020

Sarant Cadillac responded

Thank you so much for this amazing feedback and your recommendation. We truly appreciate your support, and it was a pleasure working with you. We are so glad to hear that your CT6 returned to you perfectly. Thank you for choosing Sarant Cadillac, and it was our pleasure to assist. We hope to work with you and your beautiful CT6 again in the future.

November 06, 2020

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Employee Rating

The customer service was top rate and so welcoming. Your service department handled our car seamlessly and with very little wait. Would recommend to everyone I know More

by FMONTY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Nov 10, 2020

Sarant Cadillac responded

Thank you for your kind words and recommendation. We are so glad to hear that your service visit with us was accommodating and performed in a timely manner. Thank you for taking the time to provide us with this review, and thank you for choosing Sarant Cadillac.

November 06, 2020

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Employee Rating

My car was taken in for service on short notice, yet , I was given immediate assistance by a service technician. This is the norm for Sarant Cadillac!! Tony Centeno, Joe Mistretta and Maurice all took pers More

by pvalente
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Mark DeMartini, Maurice Pereira

Nov 10, 2020

Sarant Cadillac responded

Thank you, Maria, for providing this amazing feedback. It was our pleasure to work with you, and we are so glad we were able to get you in and out in a timely manner while providing attentive service. We'll be sure to share this feedback with Tony Centeno, Joe Mistretta, and Maurice. Thank you for choosing Sarant Cadillac, and we look forward to continuing to provide you with experiences that set us apart from others.

November 06, 2020

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Employee Rating

The service is always great, the customer is made to feel comfortable and trusting of recommendations x x x x x x x x x More

by Goldenarm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Abe Kolat, Maurice Pereira

Nov 10, 2020

Sarant Cadillac responded

Thank you so much for providing this wonderful feedback, and thank you for choosing and continuing to choose Sarant Cadillac. We truly appreciate your support and business, and we will continue to strive to provide such of level of service.

November 05, 2020

Dealership Rating
Employee Rating

great people would not go anywhere else love the service and sales i drive 45 minutes to get there will never go anywhere else polite respectfull joe in service the best Antonio and tom s in sales greatest More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Vic Castagna , Abe Kolat, Maurice Pereira

Nov 09, 2020

Sarant Cadillac responded

Thank you for leaving us such a positive review, our team will definitely appreciate the shout outs! It's great to hear you always have such a great experience when you come in for a visit and we hope to continue to work with you and provide the best service whenever you need it. Thanks again for choosing Sarant Cadillac!

November 04, 2020

Dealership Rating
Employee Rating

Prompt and excellent service. Very friendly service staff. Wait time was very minimal and the people who work at Sarant were very caring. Customer service is excellent. I ,Ike Sarant always have More

by STEPHENFERRETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Nov 09, 2020

Sarant Cadillac responded

Thank you for the positive review, Stephen! We strive to make every visit to our service department as quick and efficient as possible. Thanks for choosing Sarant Cadillac, we look forward to continuing to work with you in the future!

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