Joseph Perry
Joseph Perry at Oakbrook Toyota In Westmont

Joseph Perry | Page 2

General Sales Manager

Oakbrook Toyota In Westmont

550 East Ogden Ave
Westmont, IL 60559

not yet
rated
70 Reviews
not yet
rated

70 Reviews

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Dealership Experience

10 yrs, 5 mos

Languages Spoken

English English

70 Reviews of Joseph Perry

December 14, 2021

Dealership Rating
Employee Rating

Terrible experience. We were sold a car, signed for it, made a down payment and as we are about to leave they pull up a different car. Claimed they made a mistake, didn’t have the car we just agreed on and More

by jennifer
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 31, 2021

Oakbrook Toyota In Westmont responded

Jennifer, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Dec 14, 2021

Oakbrook Toyota In Westmont responded

Jennifer, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 11, 2021

Dealership Rating
Employee Rating

Process was absolutely seamless; we were in and out in just over two hours. Mustafa was very diligent and helped move the process along efficiently. We worked with Gerry and Joe who were also incredibly h More

by nerissaperez
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Sears , Gerry Arquines, Syed Mustafa

Sep 12, 2021

Oakbrook Toyota In Westmont responded

Nerissa, Thank you so much for choosing Oakbrook Toyota In Westmont! Congrats on your new purchase, and let Syed, Gerry or Joe know if we can be of any more assistance!

August 27, 2021

Dealership Rating
Employee Rating

I just bought a new car today from Mustafa. The whole team there is so wonderful! No high pressure, all very personable and kind, and I love how they spend the time with you to help you understand how yo More

by Sara S
Recommend Dealer
Yes

Other Employees Tagged: Ariana Aguilar , Syed Mustafa

Aug 27, 2021

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with Mustafa and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle and we look forward to seeing you again!

July 16, 2021

Dealership Rating
Employee Rating

They were good people to work with. The car buying and financing process was efficient and easy. I would recommend this dealership to friends & family. More

by KMTOYE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Zay, Zubair Karim, Brian Sears , Syed Mustafa

Jul 16, 2021

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 15, 2021

Dealership Rating
Employee Rating

We keep going back to the same dealership. We will not buy a car anywhere else. Quick and painless, they made the process easy. Ask for Mager B, he is the best More

by Marjorie Silva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maher Belkaid

Jul 16, 2021

Oakbrook Toyota In Westmont responded

Thank you for your very kind review, Marjorie. We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience with Maher here at Oakbrook Toyota In Westmont.

July 14, 2021

Dealership Rating

As always Oakbrook Toyota has the best customer service and sales. I continue to revert to friends and family. Jim Robertson was very helpful and a great communicator. More

by TOKO6214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jim and the team to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 23, 2021

Dealership Rating

worked with them for decades...honest, reliable...a good place to trade. More

by DANIELARMSTRONG01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Oakbrook Toyota In Westmont responded

Thank you for your feedback on your recent visit to Oakbrook Toyota In Westmont. I'm glad to hear that we've been able to assist you over the years. We hope you will continue to enjoy your new vehicle, Daniel!

June 22, 2021

Dealership Rating

Jim, and the rest of your staff were great to work with. Everyone was pleasant and thorough throughout the transaction. The "training" on the new car features was a new and needed experience. I wouldn't hes More

by LMBEHNKE17
Recommend Dealer
Yes

Other Employees Tagged: Jim Robertson

Jun 22, 2021

Oakbrook Toyota In Westmont responded

Thank you for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We are glad that Jim and the team delivered such a great experience, and we hope you'll continue to enjoy your new Camry!

June 12, 2021

Dealership Rating
Employee Rating

Maher Berkaid was very supportive, but Joe Perry ruined my dream to drive new Toyota Highlander. He was the rudest finance guy I ever worked with. 47K car turned into 74K. WOW. Nice try Joe 👍 More

by Parselis
Recommend Dealer
No

Other Employees Tagged: Maher Belkaid

Jun 29, 2021

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jun 15, 2021

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Would you mind providing your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jun 15, 2021

Parselis responded

Hi, my name is Nerijus Sipavicius. Thanks for getting back to my review. I felt really bad after i ledt the dealership, not because i am not driving new car, but felt insulted. Joe Perry never asked what happened with my credit. If you check I had brand new Lexus RX350, never missed a payment, I still have Audi Q5 almost for three years, never missed a payment. I was going to trade in Audi Q5 for Toyota Highlander, but offer over 900$ for 72 months and they still keeping the Audi wich they give me 33500$ for it, and i owe 21000 doesn't make any sense. You dont have to math professor to do the math.

June 08, 2021

Dealership Rating

This was the sixth car I have purchased or leased from Oakbrook Toyota and i plan to keep coming back. The sales force is helpful without being pushy and I have always gotten great service form the mecha More

by RAM5042
Recommend Dealer
Yes
Jun 09, 2021

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

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