"William is the best! So happy with my purchase! "
I bought a 2019 GLC 300 Coupe. William Rutherford is the best! I had visited the dealership before and met with him. I test drove but wasn't fully ready to commit. William stayed in touch until finally I decided to go ahead and get the car I want!
I came back on July 7. He remembered us and our conversation. We ended up deciding for the coupe that was in the showroom! We test drove it and fell in love. We traded our 2006 GMC Yukon Denali. William made the entire process easy and enjoyable with his very calming and easy going demeanor. His attention to detail and customer service are excellent! We were there for a couple of hours. The team was grilling hot dogs and burgers which we got to enjoy as well. They get extra points for feeding starving customers . After the purchase was finalized, we met Joseph, the product specialist, who gave detailed explanation of how to enjoy our new toy. We had fun conversation with good laughs.
Overall, my experience with William and Jay in finance and Joseph were great! They've made my experience a great one and will come back in the future if necessary. And refer family and friends
"Happy Customer "
My experience at this location was great. I had no intention of leaving out with my ideal car and the staff made it possible In every way that they could. Huge thanks to Brad for helping me with finance and also Joseph for taking his time to help me understand my C450 AMG features. 😬 will definitely recommend. HAPPY CUSTOMER!!! 😊😊😊
This was the best car buying experience I’ve ever had. King was a great help. Very professional friendly and kind. I’ve encountered many car salesman but this experience was by far the best. Thanks to Terrance in finance as well. You guys are the best!!
Service and price was so good the first time for my wife and her certified preowned 2018 CLA 250 I had to come back again for myself!
My previous 2010 took a turn for the worst on me. Lucky, Keith and team were there for me. They took care of my trade in and got me into the A220 at an phenomenal price. I can’t speak highly enough about their service. They have made a customer for life out of me.
My experience at this dealership was ok, and the price could have been more reasonable; however, the service I received from Joseph was excellence. He was knowable in all aspect of the vehicle, and the service department is top natch. All Of the staff courteous.
"Service With A Smile! :-D"
- Happy Customer
Thank you to my entire team at Mercedes-Benz of Silver Spring from William Rutherford (Sales Associate) for being patient, nice and not harassing; Terry Abrams (Finance) for being knowledgeable and getting me in and out in a breeze; Joseph Abrams (Concierge) for throughly explaining all of my new SUV features (10 stars for him); and to Keith Nichols from Management, who dealt with my indecisiveness and made it all happen in the end. I appreciate the entire team for making my experience pleasant by being pleasant, courteous and professional. I will definitely be back and recommend this dealership to friends and family.
"Fantastic Service by Joseph Robinson"
Mr. Robinson was very courteous and patient with me. He showed me how the many functions of my new car worked. He activated my cell phone and explained many of the new features of my car. After a session with Mr. Robinson I felt comfortable and at ease driving my new car. He is top notch.
The service here was amazing. I highly recommended this dealership. I truly enjoyed my experience. The staff is highly knowledgeable And works with you to improve your knowledge of the vehicles and any take care of any of your concerns.
Joseph Robinson is very professional, patient, knowledgeable and friendly. He knows the car extremely well and thoroughly explains its features. I drove out of the dealership very comfortable and I was able to operate my C300 very well. Thanks to Joseph for his excellent assistance. If you need to know about your benz, I would highly recommend having a session with Joseph. He is great!
- Amity Pope
O' Reily my service advisor goes above and beyond to assist me and takes great care of me when I visit for service! Very satisfied!!