Joseph Vicari Jr.
Joseph Vicari Jr. at Heiser Ford Lincoln
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Joseph Vicari Jr. | Page 6

Parts Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
131 Reviews

Dealership Experience

30 yrs

Industry Experience

4 yrs, 2 mos

4.4

131 Reviews

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131 Reviews of Joseph Vicari Jr.

August 20, 2021

Dealership Rating
Employee Rating

In my opinion heiser ford lincoln is the best dealership in Milwaukee, they are customer focused and with employees like( joe vicari jr) assistant service manager,they will always be number one,joe was my s More

by ras4925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

Aug 23, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2021

Dealership Rating
Employee Rating

This dealership has not let me down. everything that was addressed has been taken care of and everything that is promised has been promised. Would recommend More

by Prabh98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 17, 2021

Dealership Rating
Employee Rating

They were honest about how long it could take due to how backed up they were. They followed up with me letting me know a couple days later that same time frame they originally gave but they were actually ab More

by Meli.smith22.ms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2021

Dealership Rating
Employee Rating

Unpleasant experience when I called to schedule my service appointment but the General Manager was very friendly and helpful. Joe also did a good job taking care of me when I arrived. More

by Angelaresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Heiser Ford Lincoln responded

Dear Angela, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We sincerely apologize for your experience while scheduling your appointment. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2021

Dealership Rating
Employee Rating

Im convinced that this is the best ford lincoln dealership in the Milwaukee area,there customer service interaction is great and there service department is excellent and with employees like joe vi More

by ras4925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 18, 2021

Dealership Rating
Employee Rating

Great experience buying our latest used car at Heiser in Glendale. Our salesman Pat and finance rep Roxy were great throughout the whole process. From the initial conversation to the test drive then paperwo More

by damien.stojovic
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Beck, Blain Boudreau, Pat Cardinal, Jordan McGee

Jul 23, 2021

Heiser Ford Lincoln responded

Dear Damien, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 15, 2021

Dealership Rating
Employee Rating

Having a problem after repair and they are giving me the run around. Called manager and he has not been available nor is he/she returning my call. More

by bigtinyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peter Cooney, Marius Kupstas

Jul 23, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Director Don Meyer by phone at 414-247-8984 or by email at dmeyer@heiser.com so we can better understand what happened during your experience.

July 14, 2021

Dealership Rating
Employee Rating

Over all service area is usually good when I come there and work was done quicker than I was told. I recommend them anytime. I'll be back Friday for my next. More

by eriksmith927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Quick , Peter Cooney, Renhart Elaisha, Marius Kupstas, Service Team, Ryan Yelton

Jul 15, 2021

Heiser Ford Lincoln responded

Dear Erik, Thank you for the positive feedback! We are pleased to hear that enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 10, 2021

Dealership Rating
Employee Rating

All service handled very professional and polite. Lincoln provides good benefits to your customers such as pick up and delivery at no cost to me the customer. More

by rmo4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson , Peter Cooney, Brandi Winfrey

Jul 15, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 10, 2021

Dealership Rating
Employee Rating

Definitely solved the problem. Took a little longer to get an appointment but the service was great and Joseph was really helpful and thorough in explaining the problem. More

by SHAUNTEB02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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