Josh Caldwell
Josh Caldwell at Ken Garff Honda Riverdale

Josh Caldwell | Page 11

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
572 Reviews
4.8

572 Reviews

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572 Reviews of Josh Caldwell

December 24, 2023

Dealership Rating
Employee Rating

Josh was very informative and professional. He made sure I knew what they had done and what needed to be done. Had a great experience More

by bbrandley17
Service Price Transparency
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Recommend Dealer
Yes

December 15, 2023

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Great experience. No hassles, straight talk. Parts were pre ordered, arrived and place on vehicle. They did not miss a beat. Would definitely recommend them to everyon More

by baxtersw1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez, Jacob Haro

December 15, 2023

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Love the Ridgeline. However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive f More

by charlesvono
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

Dec 18, 2023

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We're sorry that you had a frustrating experience with communication. We ordered your parts on 10/17/23, and as part of our protocol we must follow the bulletin for inspection first, then order the part. We then got you scheduled as soon as we could. We apologize if this was not communicated to you, and we are reviewing your experience to look for ways to improve for the future. If there is anything we can do to assist you further, please feel free to reach out directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 12, 2023

Dealership Rating
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I always receive great service. They were prompt and even gave me a car wash! The waiting area was comfortable and allowed me to be able to work while waiting. Thanks, Honda! More

by Erika7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

December 06, 2023

Dealership Rating
Employee Rating

Please go to xxxx. . You are lucky that I don't sue you. Please review the crap you did, perhaps I needed and new engine, a new transmission, new radio, new windows, More

by bradhorn
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

Dec 18, 2023

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

November 30, 2023

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Employee Rating

This is the 3rd vehicle we have purchased at this dealership. No high pressure sales, everyone is friendly and very professional. I love my new car! Honda is the best!! More

by libertycove
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Briscoe, Abram Hardy

November 18, 2023

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Employee Rating

I have had an issue with my gas cap and two different technicians SAY they will order the part but never do. AND, no one calls you back if you leave a message More

by jclark3547
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Recommend Dealer
No

November 14, 2023

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I love coming to your shop. The staff is helpful and always quick about getting my car as quickly as possible back to me. More

by N_STITES
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Recommend Dealer
Yes

Other Employees Tagged: Collin Gum

November 13, 2023

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Employee Rating

Tyler is the BEST! He has helped me with any questions that I have had. I appreciate that he gets back with me when I leave a message. He has been very helpful. When I More

by Tanyaacejones@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Briscoe

November 05, 2023

Dealership Rating
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It was a fine experience and done quickly and everyone was helpful. I will be back. More

by jancy4
Service Price Transparency
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Recommend Dealer
Yes
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