Josh Caldwell
Josh Caldwell at Ken Garff Honda Riverdale

Josh Caldwell | Page 13

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
572 Reviews
4.8

572 Reviews

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572 Reviews of Josh Caldwell

August 11, 2023

Dealership Rating
Employee Rating

They did a good job in repairing the recall. Helpful and communicated well when completed. More

by stevebachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 31, 2023

Dealership Rating
Employee Rating

Dallan & Josh were great to deal with. no problems, they kept me aware of maintenance that was being done on my vehicle. Rich Johnson & his staff have always been great to me!!!! More

by tuz461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Jesse Martinez , Collin Gum, Dallan Oldroyd, Rich Johnson

July 28, 2023

Dealership Rating
Employee Rating

I can’t say enough about Josh your service writer. He did an exceptional job, listening to the issues that I was having helping diagnostic problem and then helping me get the vehicle repaired quickly More

by wesh2pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 24, 2023

Dealership Rating
Employee Rating

Great staff! Great service! Great prices for quality Honda service and parts! This has been my go to shop for my Honda Pilot for 8 years. More

by LQ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 20, 2023

Dealership Rating
Employee Rating

Timing chain done mid-Feb $3,845 Vehicle has been having problems since then. New ignition coil in June - $300. New battery in July - $277. Engine land other dashboard lights are still flashing or on. More

by MGOULET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Perez

Jul 24, 2023

Ken Garff Honda Riverdale responded

Hello Michel, Thank you for taking the time to leave a review. We are sorry to hear about your experience. Please know we take your feedback seriously and we are looking into this. In the mean time, please feel free to contact us using the information provided below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

Jul 24, 2023

MGOULET responded

Hello Joey, Thank you for reaching out to me. The review that I sent on July 20th was overly harsh as I felt frustrated in that moment. The servicing (Josh and Frank) and quality of repairs (Rick Johnson) that I receive at Ken Garth Honda is always excellent and your team continues to surpass my expectations. This mechanical glitch was very abnormal. Everything is now "GREAT" with my Pilot and please rest assured that I will continue to trust your team at KG Honda. Michel Goulet

July 18, 2023

Dealership Rating
Employee Rating

Wonderful center for all of your Honda car needs. Grateful for their speedy service and positive demeanor really helps get through the stress of car troubles. More

by JOHNSTEP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 15, 2023

Dealership Rating
Employee Rating

Accepted my diagnosis rather than giving reasons that I didn't know what I was talking about. Verified my diagnosis was correct, and replaced my battery. Timelines was correct to their estimate and I was More

by myater
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

Jul 24, 2023

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 30, 2023

Dealership Rating
Employee Rating

They were fast and efficient. I also like the convenience of having a shuttle available. This was my third vehicle purchased at the dealership and they always go the extra mile to More

by CURTISHILL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Briscoe, Jeremy Butler, Jesse Martinez, Jacob Haro , Jenna Freier, Collin Gum

June 29, 2023

Dealership Rating
Employee Rating

They were fast and efficient. I also like the convenience of having a shuttle available. More

by MSCLARK44
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Collin Gum

June 23, 2023

Dealership Rating
Employee Rating

Always friendly, efficient, and not pushy! They give you recommendations with facts and let you decide! The video feedback is the best! More

by wood_cg
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Jesse Martinez

Jun 26, 2023

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

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