Josh Grant

Quick and professional service at a great price. We will definitely be back for oil change and other service. We will definitely be back for oil change and other service. More

by CHAUSOUL Verified Customer Verified Customer

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I was very pleased with the fast and convenient mobile service recently required to solve my dead battery situation . With the help of Kathy in truck service a mobile tech was dispatched and solved my sit service recently required to solve my dead battery situation . With the help of Kathy in truck service a mobile tech was dispatched and solved my situation in under 2 hours . I didn’t require a jump start , or tow . Plus the check engine light was reset . More

by BALDLOOE Verified Customer Verified Customer

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He was very prompt and did a good job. He explained a lot of our questions that we had. He explained a lot of our questions that we had. More

by PEGGYZYBKO Verified Customer Verified Customer

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Had a great experience when I recently purchased a vehicle from Hawk Ford in St. Charles. From my salesperson to the service department, everyone has been very helpful and good to deal with. vehicle from Hawk Ford in St. Charles. From my salesperson to the service department, everyone has been very helpful and good to deal with. More

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My car was taken very good care of thank you! ! Your transport drivers are usually excellent, however, this time I was a little disappointed because the person who transported me to my work wa ! Your transport drivers are usually excellent, however, this time I was a little disappointed because the person who transported me to my work was concerning. Didn't look both ways, went too fast, didn't stop all the way when it was necessary. It wasn't a pleasant ride at all so maybe some reminders for your drivers would be a good thing. Again, my visits are generally fantastic but this time needed to add that. Thank you so much More

by Winddy SVT Verified Customer Verified Customer

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Friendly staff, great help meeting needs, always bring my vehicles in for service here and always got good results. vehicles in for service here and always got good results. More

by izzyparra809 Verified Customer Verified Customer

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Fast and friendly service staff. The only place service my F350. Highly recommend the Hawk truck center. The only place service my F350. Highly recommend the Hawk truck center. More

by CHARLES_TODD Verified Customer Verified Customer

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Easy to work with, great customer service, great technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! More

by LEONHARDSANDRAL Verified Customer Verified Customer

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Brian and Colon did a very professional job, and i was extremely satisfied with the honesty and ethics as i learned the parts i needed were on recall so the entire visit was free. much appreciated, as t extremely satisfied with the honesty and ethics as i learned the parts i needed were on recall so the entire visit was free. much appreciated, as this did not go unnoticed. More

by DOUG@PARAMOUNTCOLORS Verified Customer Verified Customer

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The Service Department was very helpful, and I especially want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One s want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One suggestion: it would be great if photos were added for all members of both the Service and Sales Departments. This would make it easier to know who to thank and recognize. The only hiccup was in communication between departments. My salesperson, DJ, was on vacation but had told me the part should arrive by Thursday. I had to call Sales myself to check on it, and while Chris in Sales (covering for DJ) was helpful, he was swamped with management duties. I called back to Chris later that day, but he had already left without following up, so I still didn’t know if I could bring my truck in for the installation—no one seemed to know. The next day, I called Quick Service (contact info provided by DJ) and spoke with Josh. At first, he couldn’t find the roll top but then located it, confirmed it was there, and told me to bring the truck in. He completed the installation that day—great service once I connected with the right person. Overall, I’m very happy with the service and appreciate everyone’s hard work. More

by SHAAS@remax.net Verified Customer Verified Customer

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