Josh Grant | Page 4

My car was taken very good care of thank you! ! Your transport drivers are usually excellent, however, this time I was a little disappointed because the person who transported me to my work wa ! Your transport drivers are usually excellent, however, this time I was a little disappointed because the person who transported me to my work was concerning. Didn't look both ways, went too fast, didn't stop all the way when it was necessary. It wasn't a pleasant ride at all so maybe some reminders for your drivers would be a good thing. Again, my visits are generally fantastic but this time needed to add that. Thank you so much More

by Winddy SVT Verified Customer Verified Customer

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Friendly staff, great help meeting needs, always bring my vehicles in for service here and always got good results. vehicles in for service here and always got good results. More

by izzyparra809 Verified Customer Verified Customer

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Fast and friendly service staff. The only place service my F350. Highly recommend the Hawk truck center. The only place service my F350. Highly recommend the Hawk truck center. More

by CHARLES_TODD Verified Customer Verified Customer

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Easy to work with, great customer service, great technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! technician! I would recommend Hawk Ford to anyone looking for an exceptional experience! More

by LEONHARDSANDRAL Verified Customer Verified Customer

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Brian and Colon did a very professional job, and i was extremely satisfied with the honesty and ethics as i learned the parts i needed were on recall so the entire visit was free. much appreciated, as t extremely satisfied with the honesty and ethics as i learned the parts i needed were on recall so the entire visit was free. much appreciated, as this did not go unnoticed. More

by DOUG@PARAMOUNTCOLORS Verified Customer Verified Customer

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The Service Department was very helpful, and I especially want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One s want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One suggestion: it would be great if photos were added for all members of both the Service and Sales Departments. This would make it easier to know who to thank and recognize. The only hiccup was in communication between departments. My salesperson, DJ, was on vacation but had told me the part should arrive by Thursday. I had to call Sales myself to check on it, and while Chris in Sales (covering for DJ) was helpful, he was swamped with management duties. I called back to Chris later that day, but he had already left without following up, so I still didn’t know if I could bring my truck in for the installation—no one seemed to know. The next day, I called Quick Service (contact info provided by DJ) and spoke with Josh. At first, he couldn’t find the roll top but then located it, confirmed it was there, and told me to bring the truck in. He completed the installation that day—great service once I connected with the right person. Overall, I’m very happy with the service and appreciate everyone’s hard work. More

by SHAAS Verified Customer Verified Customer

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I brought my car in because the check engine light came on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sur on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sure I had a ride home so I could still get my own obligations for the day done. I am completely satisfied with the Hawk Ford team top to bottom, and I will definitely be going in for my next service need. I appreciate everything! More

by MESANDJJS Verified Customer Verified Customer

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We have developed a very trusting relationship with Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol St Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol Stream shop is much closer. He is very Friendly, Honest, and Knowledgeable of his industry. Kristy Swanson, service writer, provided good communication on service status. More

by MENSINGAJ Verified Customer Verified Customer

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My experience has always been great and this visit was certainly not an exception! Thank you again! certainly not an exception! Thank you again! More

by FEATHERSTON.ERIC Verified Customer Verified Customer

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It sucked! No phone call back from the owner or general manager when asked multiple times No phone call back from the owner or general manager when asked multiple times More

by SCOTTHAACKER Verified Customer Verified Customer

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