Josh McFarland

Kept me informed and up to date. Did a good job. Worked in schedule. Used warranty. Did a good job. Worked in schedule. Used warranty. More

by ABCMILLER3 Verified Customer Verified Customer

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Josh did a great job taking care of what needed to be done and letting me knkw done and letting me knkw More

by moorefunds Verified Customer Verified Customer

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My husband always took care of the cars now that he has passed I have to do it but I felt that my car and I was in good hands passed I have to do it but I felt that my car and I was in good hands More

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Took delivery of a new 2025 grand cherokee limited, apparently the vehicle was not thoroughly checked out by the sales staff since the stop/start system was non functional. I was assured that all i had apparently the vehicle was not thoroughly checked out by the sales staff since the stop/start system was non functional. I was assured that all i had to do was drive the vehicle and the system would start functioning..this turned out to be false since we had to schedule a service appointment. We had to wait 2 weeks for the appointment, which was scheduled for 9:30 am in the morning, at that point i was informed that it would be a few days before they could get to it! The service dept contacted me 2 days later to tell me they couldn’t look at it for another 2 days . Not being happy with that, i complained to service that i didn’t find that acceptable. At that point the service manager made an attempt to to have it looked at immediately and they found the problem and repaired it! I stlll had to wait another day to pick the vehicle, but so far so good! The service dept did resolve the issue, and explained why they couldn’t do it sooner, but the whole thing could have been avoided if the vehicle was properly checked out before delivery! The dealership did provide us with a loaner vehicle during the process! More

by ss396jp Verified Customer Verified Customer

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Service was good. Took less time than expected. Nice waiting area. I will come back. Took less time than expected. Nice waiting area. I will come back. More

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Friendly prompt service. Answered all my questions. Car was even finished sooner than expected. Nice waiting room Answered all my questions. Car was even finished sooner than expected. Nice waiting room More

by FLZINGALE Verified Customer Verified Customer

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Every thing went smoothly; timing was as estimated pricing was as advertised. Josh did a good job. pricing was as advertised. Josh did a good job. More

by brian@additiveeng.com Verified Customer Verified Customer

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Great experience! Open and great communication every step of the way! I would highly recommend! Open and great communication every step of the way! I would highly recommend! More

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