Josh McFarland
Josh McFarland at Klaben Chrysler Jeep Dodge Ram

Josh McFarland | Page 3

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
80 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

2 yrs, 10 mos

5.0

80 Reviews

Write a Review

80 Reviews of Josh McFarland

June 13, 2026

Dealership Rating
Employee Rating

Always friendly and welcoming. Everyone is helpful and kind. Ridge is the Best! Thank you for your help. More

by kosarmkj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

June 08, 2026

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Employee Rating

After taking our vehicle to another service company several times for the same problem, we decided to try Klaben instead. They fixed the issue on the first try! Will definitely start with Klaben next More

by JPM9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bryant

May 23, 2026

Dealership Rating
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My Jeep Wrangler was towed in for a major repair that ended up taking several weeks, and understandably I was very frustrated at first. Throughout the entire process, Josh was incredibly pleasant, profes More

by jul.novak66
Service Price Transparency
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Recommend Dealer
Yes

May 15, 2026

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Good service and communication Good service and communication Good service and communication Good service and communication More

by danieljjunk
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Recommend Dealer
Yes

May 14, 2026

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Very helpful and good communication on steps to get my truck fixed everyone was very professional and seemed genuinely interested in helping me get to the bottom of the problem More

by dritchey02
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Recommend Dealer
Yes

May 04, 2026

Dealership Rating
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Honest, professional and caring. Not many dealerships still do business this way. Thanks Ridge and Klaben Dodge! More

by latinmike2
Service Price Transparency
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Recommend Dealer
Yes

May 02, 2026

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They do a great job walking with you around the vehicle and going over any questions you may have,always get us in on time,courteous More

by harley9807
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Recommend Dealer
Yes

April 30, 2026

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This dealer was fantastic in scheduling and completing my vehicle recall. Joshua McFarland was great to work with and very clear about what services were being provided, what my vehicle needed, and what cos More

by Dan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

April 29, 2026

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This dealership is very professional and nice. Although they should schedule more timely time to get your car repaired. It should not take four (4) days to do a simple repair. I will continue w More

by johanaswan
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Klaben Chrysler Jeep Dodge Ram responded

Johana, Thank you so much for taking the time to share your review and speaking with me on the phone. We truly appreciate your kind words regarding the professionalism of our team and your decision to continue servicing your vehicle with us. I also want to sincerely thank you for your candid feedback regarding the turnaround time for your repair. We understand that four days is a significant amount of time to be without your vehicle for a straightforward service, and we are currently reviewing our scheduling processes to ensure we provide more timely repairs moving forward. We wish you a wonderful and safe trip out to California! We look forward to seeing you again when you return. Best regards, Tyler Schultz Service Director Klaben Chrysler Jeep Dodge Ram

April 28, 2026

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I arrived and was welcomed by friendly people, they took care of my car right away. More

by suly07esco
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Recommend Dealer
Yes
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