Josh Von Ruden
Josh Von Ruden at Wilsonville Toyota
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Josh Von Ruden | Page 3

General Manager

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.3
167 Reviews

Wilsonville Toyota is my second home and I love my work family and customers! I’m happy to work for a brand and company that allows me to take care of friends and family and all their automotive needs without taking advantage of them.

Dealership Experience

11 yrs, 5 mos

Industry Experience

21 yrs

Specialties & Trainings

Used car and new car manager/ finance grad through Ethos school

4.3

167 Reviews

Write a Review

167 Reviews of Josh Von Ruden

November 20, 2022

Dealership Rating
Employee Rating

We purchased our 2023 Supra here. Luis was exceptional and kept us in the loop. The paperwork was seamless and very quick. Normally buying a car is like pulling teeth, but not here! O More

by IssaV8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Lua

Nov 21, 2022

Wilsonville Toyota responded

Congratulations on your 2023 Toyota Supra! We're so glad that you had an amazing experience with our dedicated team. Thanks for coming in, we hope you have fun tearing down the street in your new ride!

October 26, 2022

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Employee Rating

This place claims to be a "no bull" dealership, but ther was a lot of bull. The staff is very unprofessional, and have very poor product knowledge. I tell them I don't want steel wheels with covers, and a More

by Jason
Customer Service
Recommend Dealer
No
Nov 03, 2022

Wilsonville Toyota responded

Jason, we greatly appreciate taking the time to share your experience with us. We apologize for the inconvenience caused by this mistake, it's clear that in this instance we have failed to provide you with the high-level expertise and product knowledge that you would expect when visiting our dealership. We would like to promptly resolve this issue and regain your trust in our team. Please reach out to our General Manager directly at jvonruden@wilsonvilletoyota.com so that we can make this right for you and your family. Regardless, thank you for coming out to see us, we look forward to hearing from you soon.

Nov 03, 2022

Jason responded

I don't know if you noticed in my review, but I sent an email to your general manager at the same address that you provided three weeks before posting this review. I wanted to give a chance for you to address my concerns before I took them public. I am not usually one to complain, especially in such a public way. As of today, Mr Von Ruden has still not replied to my email, which was sent a month ago. That email address seems to be a dead end. As I thought I had no other avenue, I left the bad reviews and contacted the Toyota corporate customer engagement team, they have made two attempts to help me get someone to address my concerns, and both have been ignored by Wilsonville Toyota. Not only have they ignored me, but also the Toyota Customer Engagement Team.

October 13, 2022

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Employee Rating

Vaughn was great, felt very at ease with him, He got me the 4runner I was hoping to get. This is my first time buying a vehicle that I cannot see, but it worked out great. It came in on time and the final More

by signegarrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vaughn Allen

Oct 18, 2022

Wilsonville Toyota responded

We're so happy to hear that you came back a second time to see us. Congratulations on the new 4Runner, we're glad it fits in your garage! Thank you so much for coming in to see us and allowing our team to take care of you.

October 08, 2022

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Employee Rating

Was fairly easy. I would recommend you all to anyone looking for a new vehicle. More

by Yankeesji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Wilsonville Toyota responded

We are so happy to hear that you had a great experience! Thank you so much for coming in to see us.

October 06, 2022

Dealership Rating
Employee Rating

The manager, Josh Von Ruden, was exceptional in getting my wife and I a new Toyota Sienna 2022 with all the bells and whistles. With vehicles hard to come by, Josh had it custom made with everything we wan More

by s.gwynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christy Buttice

Oct 07, 2022

Wilsonville Toyota responded

Congratulations to your wife for her new 2022 Sienna! We're thrilled to hear that you both had an excellent experience with our team and that we could make it easy for you. Thank you so much for sharing your story & for coming in to see us. We look forward to your next visit!

August 31, 2022

Dealership Rating
Employee Rating

This will be the 3rd car I have leased or purchased from Christy Buttice and she is hands down the BEST at customer service, knowledge, follow through. She is super smart, helpful and wonderful. Same with More

by tgoing
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christy Buttice , Jonah Nelson in the Service Department

Sep 06, 2022

Wilsonville Toyota responded

Congratulations on your 3rd new vehicle with us! That's amazing to hear, we're so glad that you consistently have wonderful experiences while working with our knowledgeable team! Thank you so much for the kind words, we look forward to working with you for many more years to come.

August 28, 2022

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Employee Rating

Emily helped me with my second purchase made at Wilsonville Toyota. Traded in my RAV4 Hybrid for the hard to find RAV4 Prime. She made the whole process from start to finish simple and easy. No bul More

by B Truong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Barker, Jessica Smith, Emily Wickman

Aug 29, 2022

Wilsonville Toyota responded

That's great to hear! Thank you so much for coming in to see us and allowing our team to take care of you. Congratulations on you new Toyota RAV4 Prime!

August 22, 2022

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Employee Rating

I have bought a lot of trucks/cars from Willsonville Toyota! They are great. I wouldn’t go anywhere else! Austin is my dealer and he is also great to work with! More

by D. Stroup
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Hutcheson

Aug 23, 2022

Wilsonville Toyota responded

Thanks for sticking with us through the years! We're happy to hear you consistently have a great experience & appreciate your kind words. We look forward to your next visit!

August 11, 2022

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Employee Rating

Friendly staff, knowledge about the vehicles they are selling. The dealership was clean as was the inventory. Everyone was helpful, and really took care of me as a customer. More

by Mike Z.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Royce Sigloh , Michael Burns

Aug 12, 2022

Wilsonville Toyota responded

We're so happy to hear you found our team to be friendly & knowledgeable when you came in to see us! Thank you for your kind words and for allowing us to serve you.

August 06, 2022

Dealership Rating
Employee Rating

I am now a forever repeat customer of Christy Buttice. I cannot say enough good things about her! She is truly an exceptional customer service representative! Each time (through both plentiful and low car More

by Tammy G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christy Buttice

Aug 08, 2022

Wilsonville Toyota responded

We're thrilled you had an excellent experience with our team, and that they were able to provide you with caring customer service! Thank you so much for coming in to see us and allowing our team to serve you.

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