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Josh Wilcox
Josh Wilcox, Customer Experience Specialist, Lexus of Chattanooga
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Josh Wilcox

Customer Experience Specialist

Lexus of Chattanooga

5800 Lee Hwy
Chattanooga, TN 37421

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1 Review of Josh Wilcox

July 03, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Best experience with a car dealer"

- Carilock

After dealing with multiple car dealers over the past 20+ years, I was very cautious about another salesperson trying to just make a commission and telling you "whatever it takes" to close the deal. Boy, was I wrong about these two. Josh Wilcox was my first contact with Capital Lexus. He was very knowledgeable about their vehicles, and did not constantly "bug" me by continuously calling. I told him up front what I was looking for, and he would send a reminder text maybe one a week just to touch base and see if he could help. After almost 3 months, we were finally ready to purchase. Josh introduced us to Ralph Paty, and I feel like I have found a friend. Ralph was very upfront on everything, and we felt very comfortable with the entire process. I look forward to working with Ralph and Josh in the future, and would recommend these two to anyone looking for a quality vehicle.

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Other Employees Tagged: Ralph Paty

Jul 06, 2018

Lexus of Chattanooga responded

This is what we strive for! Thank you for taking the time to share your awesome experience! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us so we are so glad that's how you felt. We're thrilled that Josh was able to make your visit positive and memorable; he is a valued team member and we will be sure to let him know how happy you are! It's great to hear that he was friendly and knowledgeable while working with you during your visit. We will also pass on your compliments to Ralph, who will be happy to hear that he could help you out when making your purchase. Please, do not hesitate to reach out to us for any future car needs! We hope you enjoy your new car and if you have any concerns about it, just let us know. We hope that you come back and see us again soon! Thanks again! We truly appreciate your business!

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