Jovanny (GIO) Lazu-Marrero | Page 3

RC Hill Service Department is so awesome. I use my vehicle at night time to visit my hospice patients. i called at 8 AM on Saturday morning after discovering a flat tire! I explained that I I use my vehicle at night time to visit my hospice patients. i called at 8 AM on Saturday morning after discovering a flat tire! I explained that I would need my car adding that night. They immediately made me an appointment, provided a loaner car so I could get home to sleep! Not only did they replace the two tires but I some recommended work from my last service. They offered to complete the recommended work as well as taking care of my flat tire! Alexa and Gio took such wonderful care of me and my vehicle! Always so impressed with their customer service. Each and every person that I encountered during the visit was super! A++++ all around! Thank you so much . Nowadays it is so difficult to receive great customer service but you all very much exceeded my expectations! More

Helpful 0

Report | Print

I just love RC Hill dealership in Deland! First off, I was greeted very nicely by Alexis. I didn’t have an appointment, yet she very sweetly worked me in anyways, alway smiling, always extrem First off, I was greeted very nicely by Alexis. I didn’t have an appointment, yet she very sweetly worked me in anyways, alway smiling, always extremely professional, and kind. Then “Gio” (Jovanny) proceeded to take care of me with the most professional kindness and courtesy. I am not kidding! It was near the end of the day. He took good care of my car; checked everything appropriately, did not try to upsell me many things that I didn’t need, which always is a concern of mine. He did let me know that what needed to be done and then, get this,!!!…. even though I didn’t have an appointment and it was the end of the day and he did all that work so nicely, he even detailed my car washing it inside and out himself. I cannot tell you the joy that I left that place with , I am so thankful that I got my car there because the service is excellent and the courtesy and kindness is above and beyond. I really assumed they couldn’t take me and I would’ve been fine with that and made an appointment but they went above and beyond to work me in and take the best care of me possible!! Alexis and Gio are an amazing asset to your company, and should be appreciated with raises and moving up the ladder. I am not kidding!!! They acted this way with no one over seeing them and I believe it’s their true personality and sharp business perfection. Thank you both ever so much!! Then Tony walked by me, ( Anthony), who sold me the car 2 1/2 years ago, and still remembered me. He was such a pleasure to do business with, and took a lot of the stress out of buying a new car. I have a lot of family and friends in this area and will always highly recommend this Mitsubishi dealership because of the way I have been incredibly treated so extremely well !!! Thank you, ever so much!!!! More

Helpful 0

Report | Print

Service department is timely and efficient. They have been talking care of our car for years. Very trustworthy. They have been talking care of our car for years. Very trustworthy. More

Helpful 0

Report | Print

R C Hills is the best! They have the best services departments. Alexa is always a tremendous help. Thank you, RC They have the best services departments. Alexa is always a tremendous help. Thank you, RC More

Helpful 0

Report | Print

This is our second Mitsubishi from RC hill. Russell is our sales rep always is kind and courteous checks on us it always helps us when we need it. Omar and the service department goes above and Russell is our sales rep always is kind and courteous checks on us it always helps us when we need it. Omar and the service department goes above and beyond to make sure that everything is satisfactory and that we are satisfied. More

Helpful 0

Report | Print

I was driving an old beat up car and this dealership put me in a mirage to get me going. Then the hurricane took that away and they put me in a new mirage! They let me trade that in after a year and put me me in a mirage to get me going. Then the hurricane took that away and they put me in a new mirage! They let me trade that in after a year and put me in an outlander sport! I have enjoyed every car I have gotten from them. Now They have put me in a brand new Outlander and I love i! RC HILL MITSUBISHI dealership has worked with me on 4 different vehicles. The sales department goes to great lengths to make sure their customers are satisfied! I am extremely satisfied with my new Outlander and with this dealership. THANK YOU TO ALL OF THE STAFF ST RC HILL MITSUBISHI! YOU ARE THE BEST!!!!!! More

Helpful 0

Report | Print

I was really impressed with the Service department. They listened to my concerns and repaired everything that needed done in a timely manner. Alexa is very customer service oriented so she is going to They listened to my concerns and repaired everything that needed done in a timely manner. Alexa is very customer service oriented so she is going to make sure everything is taken care of. Over all I'm very happy with RC Hill Mitsubishi and will be back for all the service and repairs needs for my Outlander. More

Helpful 0

Report | Print

They’re very professional with excellent and perosnal customer service straight from the heart. And one thing i admired from them is time element in sevice delivery. customer service straight from the heart. And one thing i admired from them is time element in sevice delivery. More

Helpful 0

Report | Print

Very nice service and sales depts makes the process easy, I bought 2 cars from them, prices are reasonable… I bought 2 cars from them, prices are reasonable… More

Helpful 0

Report | Print

Excellent service when purchasing vehicle. I also have had great service when bringing in my my car for a recall. The service supervisor was able to give me a loaner vehicle due to the extende I also have had great service when bringing in my my car for a recall. The service supervisor was able to give me a loaner vehicle due to the extended wait time so that I didn’t miss my son’s basketball tournament. He really went above and beyond! More

Helpful 0

Report | Print