Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.6
162 Reviews
4.6

162 Reviews

Write a Review

162 Reviews of Juan Crespo

February 19, 2026

Dealership Rating
Employee Rating

Everyone is so friendly and knowledgeable. We were totally satisfied with how everything went so smoothly. More

by saheedadam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deya Oumallal, Ruben Matos, Andy Santana

Report | Print
Feb 20, 2026

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you! We are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 21, 2026

Dealership Rating
Employee Rating

Everything was done in a quick and efficient manner without feeling rushed. There was no pressure from the sales staff. They listened to my needs and wants and helped me make the perfect selection for More

by ALSPLITTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Juan Espinal, Thomas Delgado

Report | Print
Jan 28, 2026

Universal Nissan responded

We appreciate your kind review and are thrilled to hear that we made your experience at Universal Nissan exceptional. Ensuring that our customers are completely satisfied and leave with the car they want is our highest priority. Thank you for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 05, 2025

Dealership Rating
Employee Rating

This is the second vehicle we’ve purchased. Every time the experience is better. From our sales person to our finance. Will continue to be a customer for life. More

by VMARVELO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Sanchez

Report | Print
Apr 05, 2025

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 04, 2025

Dealership Rating
Employee Rating

Great customer service and knowledge. Highly recommend this dealership to everyone needing a new or pre-owned Vehicle. More

by billsteinlauf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliab Sterling, Sam Sahman, Michael Perez, Gilberto Gortari, Gina Nava

Report | Print
Apr 04, 2025

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 16, 2025

Dealership Rating
Employee Rating

I unequivocally recommend Universal Nissan for their outstanding customer service and professionalism. Special thanks to salesperson Luis Garcia and all the other representatives involved in the purchas More

by Yuliet Chalela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia

Report | Print
Feb 17, 2025

Universal Nissan responded

Yuliet, We are so glad that Luis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Congratulations on your new Nissan Versa! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 11, 2025

Dealership Rating
Employee Rating

He was very helpful with my service thank you for being so prompt with my car More

by PMMNETWORK61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis CJ Joseph, Alfonso Scurry, Luis Garcia, Collin Petgrave, Alex Vazquez, Richard Harris, Gabriel Carillo , Jorge Macias

Report | Print
Jan 12, 2025

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 28, 2024

Dealership Rating
Employee Rating

Best dealership to buy a car from always friendly and helpful. We will definitely buy our next cars from there as well. More

by JULM1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Collin Petgrave, Richard Harris, Gabriel Carillo

Report | Print
Nov 29, 2024

Universal Nissan responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 25, 2024

Dealership Rating
Employee Rating

Excelente muy complacido son muy profesionales siempre te tratan de ayudar para que salgas satisfecho More

by Humberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Chris Green, Keith Priestley, Sarfaraz Ahmed, Luis Garcia, Alex Vazquez, Gilberto Gortari, Raul Ruiz , Javon Ferguson

Report | Print
Nov 27, 2024

Universal Nissan responded

Thank you for sharing your experience with us, Humberto! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 20, 2024

Dealership Rating
Employee Rating

The entire Team at Universal are amazing. All the nonsense and games you expect to get at a car dealership were non-existent here. It was a breath of fresh air to be treated with such dignity More

by CHSARGEANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Eliab Sterling

Report | Print
Nov 20, 2024

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 13, 2024

Dealership Rating
Employee Rating

Excellent service. Juan and Andi were the best. I was very happy with the service they provided. More

by GGFLEM1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 14, 2024

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

1
2
...
17

Dealership Inventory (664 Vehicles)

new 2026 Nissan Rogue car, priced at $37,692
2026 Nissan Rogue
new
Champagne Silver Metallic/Super Black exterior
CVT
All-wheel Drive
$37,692
View Details
new 2026 Nissan Kicks car, priced at $25,366
2026 Nissan Kicks
new
Aspen White Tricoat exterior
CVT
Front-wheel Drive
$25,366
View Details
used 2023 Nissan Rogue car, priced at $20,885
2023 Nissan Rogue
used
Super Black exterior
Automatic
Front-wheel Drive
$20,885
View Details
new 2026 Nissan Rogue car, priced at $27,806
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
$27,806
View Details
new 2026 Nissan Rogue car, priced at $37,200
2026 Nissan Rogue
new
Deep Ocean Blue Pearl exterior
CVT
All-wheel Drive
$37,200
View Details
new 2026 Nissan Frontier car, priced at $38,975
2026 Nissan Frontier
new
Glacier White exterior
Unknown
Four-wheel Drive
$38,975
View Details
View All Inventory