Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
147 Reviews
4.8

147 Reviews

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147 Reviews of Judy Deems

October 19, 2025

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Employee Rating

They are very friendly and honest also explain everything in detail I would recommend them thank for being so friendly. More

by kdimassimo34
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear that our team was friendly, honest, and thorough in explaining everything. We truly appreciate your recommendation and kind words!

October 14, 2025

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She was very professional and and polite and was concern about the issue I had And called me when the part came in More

by DEJESUSA2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 14, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you had a positive experience and that everything was handled promptly. We appreciate your feedback!

October 12, 2025

Dealership Rating
Employee Rating

The dealership was very responsive and took care of my car in an efficient manor More

by Jdevuyst57
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Oct 13, 2025

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re happy to hear our team was responsive and took care of your vehicle efficiently. We appreciate your trust and look forward to serving you again!

October 09, 2025

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Great place for service. Every one in the service department is great to deal with. More

by ahm.spitfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a great experience with our service team. We truly appreciate your support and look forward to seeing you again!

October 07, 2025

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DCH Wappingers Falls Toyota is my go to for car repairs and this particular visit Judy was outstanding. She explained what the service entailed and got me transportation home and back the next day to pick More

by KIMGIANNA
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re delighted to hear Judy provided such excellent service and made your visit smooth and convenient. We truly appreciate your continued trust in DCH Wappingers Falls Toyota!

October 02, 2025

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Client focused and friendly environment, neat, well arranged, clean spaces. Tech advisors provide valuable advise and insight about your auto. More

by AB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera , Greg, Technician (video clip)

Oct 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad to hear you enjoyed the clean and well-organized environment, and that our team created a client-focused and friendly experience. It's great to know our tech advisors were able to provide helpful insight about your vehicle. We truly appreciate your support.

October 01, 2025

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Employee Rating

Expert auto care from trusted professionals at DCH TOYOTA WAPPINGERS. We bought a 2024 Toyota RAV4 for our daughter in college and one year later found out the gasket for the oil pan had a small leak from th More

by GOODYGOESCAMPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Oct 01, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for the thoughtful and detailed review! We’re thrilled to hear about your positive experience with our team at DCH Toyota Wappingers. Mathew and our service technicians take great pride in providing expert care and attention to detail, and we're glad they were able to get your RAV4 back on the road quickly and efficiently. We truly appreciate your recommendation and your continued trust in us. Wishing your daughter safe travels and many more miles ahead! 😊

September 27, 2025

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Employee Rating

Quick service. Communicated very well. No complaints about the vehicle. Would surely return Everyone was friendly and helpful though the process. More

by Sfountain319
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Sep 28, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad our team provided quick, friendly, and helpful service throughout your visit. We look forward to serving you again!

September 26, 2025

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Employee Rating

Atmosphere was ok. Wait time was decent. Waiting was clean and up to par. Ok visit More

by Terryannsmith562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

DCH Wappingers Falls Toyota responded

We're glad to hear that your visit met expectations and that you found the waiting area clean and comfortable. If there’s anything we can do to make your next visit even better, we’d love to hear your suggestions. We appreciate your time and look forward to seeing you again.

September 26, 2025

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I've been going here for about 20 years. Wouldn't think of going anywhere else More

by NANANN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for being such a loyal customer over the past 20 years! We truly appreciate your trust and support and look forward to continuing to serve you for many more years to come.

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