Judy Deems | Page 5

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience. We’re glad to hear Yaz listened to your wife’s needs and helped you build the Highlander that’s right for her. We appreciate your patience with the delivery timeline and look forward to welcoming you back when your new 2026 Highlander arrives.

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback. We’re glad to hear your service was completed on time, you were kept informed throughout the process, and your vehicle was ready when you arrived. We truly appreciate your support.

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback. We’re glad to hear our team made you feel welcome right away, got you set up quickly, and that Judy kept you updated and took great care of you. We truly appreciate your support.

DCH Wappingers Falls Toyota responded

Thank you for the amazing feedback! We’re so glad you had a professional and courteous experience at DCH Wappingers Falls Toyota. We truly appreciate your support and look forward to seeing you again!

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear our service and sales teams were accommodating and pleasant to work with. Judy and Melissa will be thrilled to know they made such a great impression! We truly appreciate your support and look forward to seeing you again at DCH Wappingers Falls Toyota!

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you found our dealership accommodating and professional, and that you had a first-class experience. We truly appreciate your support and look forward to welcoming you back again soon.

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words, Alex! We’re thrilled to hear it’s always a pleasure visiting us at DCH Wappingers Falls Toyota. Our team works hard to provide excellent service, a comfortable waiting area, and competitive pricing — so it means a lot to know you appreciate it. We look forward to seeing you at your next visit!

DCH Wappingers Falls Toyota responded

We're very sorry for the inconvenience and understand how frustrating this must have been, especially after scheduling your appointment in advance. We would welcome the opportunity to speak with you directly. Please contact us at (845) 288-0892 so we can promptly assist you.

DCH Wappingers Falls Toyota responded

Hello, Thank you for taking my call and discussing. I hope that we can resolve this issue quickly. As I mentioned, we are committed to working with you in whatever path of the several options we offered that makes the most sense to you. Respectfully, Daryl Callahan General Sales Manager

DCH Wappingers Falls Toyota responded

Lady158123, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.