Julian Caraballo
Julian Caraballo at Concordville Subaru

Julian Caraballo

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
5.0
185 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

5.0

185 Reviews

Write a Review

185 Reviews of Julian Caraballo

April 08, 2026

Dealership Rating
Employee Rating

We have purchased four Subarus from Concordville, and Anthony in particular, in the last four years (and others in the years before). The service is fantastic and pleasant and the cars fabulous. We did More

by joellepolesky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

Apr 08, 2026

Concordville Subaru responded

Four Subarus in four years says everything about the trust you have in Anthony and the team, and we do not take that lightly. But more importantly, we are so relieved to hear your teenager is safe after such a frightening accident. That is what matters most. Moments like that remind us what these vehicles are truly built for, and we are grateful Subaru was there when it counted. Thank you for continuing to choose us through it all. We are always here for you and your family!

March 28, 2026

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Concordville Service department has never disappointed or let my family down. They have gone out of their way to welcome me and my family and created service standards which are unmatched in my experience. More

by loissach
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Mar 30, 2026

Concordville Subaru responded

Talk about a great review! We love to hear it and are so happy to have earned your trust through our service department. We're always hear for you and the fam.

March 12, 2026

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Tim and Jill assisted with my sister's lease buyout today. They made the process smooth and painless. It's such a pleasure doing business here; it's like working with family. I/we wouldn't go to any More

by Fred T.
Purchase Time
Recommend Dealer
Yes
Mar 16, 2026

Concordville Subaru responded

We're honored to have you both in the fam, Fred! You can always count on us for transparent, timely care!

October 16, 2025

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I went directly to Mark as we had a unique circumstance. Everything from A-Z was handled properly and met/exceeded expectations. It was the kind of situation that could make or break you as a loyal custom More

by Ascent24
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, Tiffany West

September 23, 2025

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Everyone was helpful and professional. We had an issue after purchase and everyone, especially, John, Melissa, and Julian went above and beyond to get things resolved. Have purchased 3 veh More

by Mbrooks
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Recommend Dealer
Yes

September 14, 2025

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Great service, nice staff, I would recommend them to all my friends and family. I will definitely return for another Subaru. More

by wsd_1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Aigeltinger, Elvin Cocaj

July 26, 2025

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I brought my car in for a quick tire check and Michael was extremely helpful with helping address the problem quickly and efficiently. Thanks Michael! More

by TMac920
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Clay

Jul 29, 2025

Concordville Subaru responded

For an expert like Michael, tire check-ups are a breeze! We're grateful to have someone so knowledgeable and skilled on our team. Thanks for trusting our crew with your ride! You are welcome back any time.

June 30, 2025

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Outstanding purchase experience. Sales person and management were great to work with. No drama - fair and transparent process. Pickup was painless. Overall. the best car buying e More

by jtguda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khaled Malik , Bill Still, Matt Tannery

Jun 30, 2025

Concordville Subaru responded

Your support means everything to us. Thank you for taking the time to leave such a positive review! We’d love to help you again whenever you’re ready. Come back soon!

June 27, 2025

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He was straightforward and honest. He let me know exactly what was wrong with my vehicle and even when it would be ready. Concordville Subaru clearly only hires the best. More

by mattyb227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany West

Jun 27, 2025

Concordville Subaru responded

That's exactly how we like to do business! We're proud of our team for their drive and work ethic. It' clearly doing wonders! Stop by anytime and we'll be happy to have you.

June 25, 2025

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Employee Rating

Despite living walking distance from a different Subaru dealer for years, I have always and will continue to make the trip out to Concordville Subaru. The staff here is kind, honest, and always helpful. More

by lizfago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Novotny , Matt Tannery

Jun 26, 2025

Concordville Subaru responded

Glad to hear we're worth the trip for you! Now that you're part of our dealership family, you're always welcome back. You can count on us for great cars, amazing service, and help with whatever your automotive needs may be!

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