Julian Caraballo
Julian Caraballo at Concordville Subaru

Julian Caraballo | Page 3

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
5.0
186 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

186 Reviews

Write a Review

186 Reviews of Julian Caraballo

May 20, 2023

Dealership Rating
Employee Rating

Easy The experience was fast and efficient. Communication was reliable I would highly recommend them. More

by nrandazzo.otr
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 22, 2023

Concordville Subaru responded

Hi nrandazzo.otr, We appreciate your 5-star review. We are delighted to hear you had an excellent experience. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

May 13, 2023

Dealership Rating
Employee Rating

One of the most customer oriented businesses I have experienced. Service and customer care are outstanding. More

by Ed F.
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 15, 2023

Concordville Subaru responded

Hi Ed F., Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

May 10, 2023

Dealership Rating
Employee Rating

5 My only issue was that I did not receive a phone call when car was ready. Also, when I texted about the car to Julian he never called back, phone call went unanswered for along time More

by tinaburke610@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 10, 2023

Concordville Subaru responded

Hi tinaburke610, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

May 09, 2023

Dealership Rating
Employee Rating

I have not driven the car that many miles but it was time to get my oil change done so I got to recall done at the same time and they had said about an hour and a half. It turned out to be closer to 2 hours More

by STRUSSDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Concordville Subaru responded

Hi STRUSSDAVID, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 02, 2023

Dealership Rating
Employee Rating

They are always available, prompt, fairly priced and friendly, we go there from Delaware because they are that good More

by Wheesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Concordville Subaru responded

Hi Wheesq, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 27, 2023

Dealership Rating
Employee Rating

Concordville Subaru took care of the issues that I had especially the ones under warranty More

by S.PULLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco

Apr 28, 2023

Concordville Subaru responded

Hi S.PULLIA, We appreciate your 5-star review. We are delighted to hear our team handled your vehicle's issues excellently. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

April 27, 2023

Dealership Rating
Employee Rating

Concord Subaru has been my dealership for over 25 years! I've always had a great experience there. More & Jill are my favorite people there. They always give me a great no haggle deal when it's time for a n More

by N3TUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Tim Raysor , Marco Silva

Apr 28, 2023

Concordville Subaru responded

Hi N3TUF, Thank you for taking the time to write to us. We are delighted to hear Jill and the rest of the team made your experience excellent. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

April 26, 2023

Dealership Rating
Employee Rating

The dealership is always customer service focused. They are very helpful and friendly. I feel like a valued customer when I’m engaged with Concordville Subaru. More

by JENDESHAIES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2023

Concordville Subaru responded

Hi JENDESHAIES7, We appreciate your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to work with you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 22, 2023

Dealership Rating
Employee Rating

Very accommodating. Very quick. Very through and honest. I have both of my Subarus serviced here. More

by TSTOUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, John Brennan

Apr 24, 2023

Concordville Subaru responded

Hi TSTOUP, Thank you for your 5-star review. We are glad to hear that the service of both of your vehicles went excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 22, 2023

Dealership Rating
Employee Rating

Not satisfactory diagnosis for warrantied cars Needs further troubleshooting before coming to conclusion Overpriced labor More

by JOELIBERATI@GMAIL.COM
Recommend Dealer
No

Other Employees Tagged: Julian Caraballo

Apr 26, 2023

Concordville Subaru responded

Hi JOELIBERATI, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki - General Manager

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