Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.9
276 Reviews
4.9

276 Reviews

Write a Review

Dealership Experience

25 yrs, 11 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

276 Reviews of Junior Avila

February 10, 2026

Dealership Rating
Employee Rating

Excellent service, fast and appointment is being followed as promised.Follow for more information regarding the car has been communicated to me . More

by MONESAURELIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

February 02, 2026

Dealership Rating
Employee Rating

I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and More

by CARLCOOKSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

February 02, 2026

Dealership Rating
Employee Rating

This place is the best they take great care of you get you in and out and the personal care they give you is top notch Amen is so kind and makes you feel very assured that your car is getting the right ca More

by kristinecarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

I took my 98 3000gt vr4 in to get serviced. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. More

by ZWEILER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

January 04, 2026

Dealership Rating
Employee Rating

Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know More

by rickybriito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 03, 2026

Dealership Rating
Employee Rating

Good knowledge and Service. Paul knows what my auto needs before I know what is wrong More

by mel11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

January 01, 2026

Dealership Rating
Employee Rating

Thank you Mitsubishi service department. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. More

by betosr.hl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

December 01, 2025

Dealership Rating
Employee Rating

Thank you, fast and easy service, great communications and easy pick up, everyone was very attentive. More

by Alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

November 24, 2025

Dealership Rating
Employee Rating

I've just had one of the biggest repairs on my evo x. I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my More

by NIGHTLIFEEDC016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan , Johnny

October 28, 2025

Dealership Rating
Employee Rating

Outstanding! !! Appreciate you, Armen and everyone at Universal Mitsubishi. Armenia always super helpful. Thank you. More

by SHERRYJUNE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

1
...

Dealership Inventory (132 Vehicles)

new 2026 Mitsubishi Outlander Sport car, priced at $24,705
2026 Mitsubishi Outlander Sport
new
Labrador Black Pearl exterior
Automatic
Four-wheel Drive
used 2023 Audi Q3 car, priced at $19,495
2023 Audi Q3
used
Pulse Orange exterior
Automatic
All-wheel Drive
used 2013 MINI Convertible car, priced at $8,870
2013 MINI Convertible
used
Iced Chocolate Metallic exterior
Automatic
Front-wheel Drive
used 2024 Mazda CX-90 PHEV car, priced at $28,395
2024 Mazda CX-90 PHEV
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
used 2023 Mitsubishi Outlander car, priced at $18,885
2023 Mitsubishi Outlander
used
Red Diamond exterior
Automatic
Front-wheel Drive
new 2025 Mitsubishi Outlander PHEV car, priced at $38,925
2025 Mitsubishi Outlander PHEV
new
White Diamond exterior
Automatic
Four-wheel Drive