Junior Avila | Page 2
Service Advisor
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
284 Reviews
Write a ReviewDealership Experience
26 yrs, 5 mos
Industry Experience
27 yrs, 1 mo
Languages Spoken
English
Spanish
284 Reviews of Junior Avila
February 02, 2026
I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and beyond for their customers. Despite having a full schedule, they still found a way to squeeze me in and take care of a tire sensor issue on my SUV. They were quick, professional, and made the entire process stress-free. It’s rare to find a team that treats you with this level of care and urgency, and I appreciate how much pride they take in their work. Every visit here has been smooth, efficient, and handled with genuine hospitality. Highly recommend Universal Mitsubishi — especially Paul and Armen — for anyone looking for quality service and people who actually care about your vehicle and your time! More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
January 12, 2026
I took my 98 3000gt vr4 in to get serviced. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. They did a great job and more than addressed all my issues. Amazing customer service and follow ups. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
January 04, 2026
Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and knowledgeable I had a great experience. I highly recommend you get in contact with them today! Oh, most importantly my new car is AWESOME! More
Other Employees Tagged: Tiki N, Paul Tokatlyan, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez, Armen Yagubyan, Carlos De La Luz , Andy
January 03, 2026
Good knowledge and Service. Paul knows what my auto needs before I know what is wrong Paul knows what my auto needs before I know what is wrong More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
January 01, 2026
Thank you Mitsubishi service department. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
December 01, 2025
Thank you, fast and easy service, great communications and easy pick up, everyone was very attentive. and easy pick up, everyone was very attentive. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
November 24, 2025
I've just had one of the biggest repairs on my evo x. I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my car the difference on it is like day and night. My car feels way smoother on the road. If you're looking to buy evo parts, please come by this shop they will help you or just looking for a trusted mechanic Paul is the guy to contact. Thank you Paul and Johnny for taking care of my car. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan , Johnny
October 28, 2025
Outstanding! !! Appreciate you, Armen and everyone at Universal Mitsubishi. Armenia always super helpful. Thank you. !! Appreciate you, Armen and everyone at Universal Mitsubishi. Armenia always super helpful. Thank you. More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
October 21, 2025
The Service center staff is top notch. Both service center advisors are honest and professional . Both service center advisors are honest and professional . More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan
August 03, 2025
I wholehearted trust everyone here, Paul is great and very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was a very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was able to repair it for a very affordable price and assist me with filing a supplemental claim. Thank you for your excellent service More
Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

