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Justin Birdwell
Justin Birdwell at Bryan College Station Toyota

Justin Birdwell

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Justin Birdwell

July 22, 2025

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I got a coupon for an oil change in my camry and was pleased to get a good price on the service. More

by Dstrawntx
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Yes
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Jul 23, 2025

Bryan College Station Toyota responded

We are glad you were able to take advantage of the coupon and that you are happy with the value of your service. Thank you for choosing us, and we look forward to seeing you again for your Camry’s next visit! Customer Relations Manager customerservice@purdygroupusa.com

July 13, 2025

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thanks for the fast and courteous service you show us. thanks justin for explaining my navigation to me. More

by JIMWITTJRATTORNEY
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Yes
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Jul 14, 2025

Bryan College Station Toyota responded

Hearing that Justin and the team provided a courteous, thorough service makes us proud. We appreciate you sharing this! Customer Relations Manager customerservice@purdygroupusa.com

July 07, 2025

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Justin has always been excellent in attending to my needs when my vehicle is in need of service. More

by TXAG76
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Yes
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Jul 09, 2025

Bryan College Station Toyota responded

We are happy Justin has continued to meet your expectations for quality service. Thank you for sharing your experience. Customer Relations Manager customerservice@purdygroupusa.com

June 30, 2025

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Everything was great. Justin is always welcome and very helpful in the whole process at the service center. More

by sadhakath
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Yes
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Jul 02, 2025

Bryan College Station Toyota responded

It’s great to hear that Justin provided helpful and welcoming service throughout your visit. Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

June 29, 2025

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Justin does a great job of making his customer feel valued. He makes sure you know where your car is in the service process and explains any needed work well. More

by toytech1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Ron Broesche, Bobby Hall

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Jun 30, 2025

Bryan College Station Toyota responded

Thanks for sharing your experience! Justin takes pride in clear communication and excellent service, and we are pleased he made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com

June 21, 2025

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The repair on my car was done in a timely manner. Justin came to get me as soon as were done with my car. More

by DBANDBB44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Jun 23, 2025

Bryan College Station Toyota responded

We appreciate you sharing your experience. It’s great to hear the repair was completed promptly and that Justin provided attentive service. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

June 18, 2025

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I have had my Lexus service managed by Justin for 5 years. He is a consistent 5 stars! Always pleasant, attentive to my needs and answers all my questions. The only disappointment and reason for 4 sta More

by dhseery
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Workmanship
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Recommend Dealer
Yes
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Jun 19, 2025

Bryan College Station Toyota responded

Thank you for your continued trust in Justin and our team. We are glad Justin consistently provides attentive and thorough service. We appreciate your feedback about Monday scheduling and will share it with management to improve the experience. We remain committed to delivering high-quality service and look forward to serving you in the future. Customer Relations Manager customerservice@purdygroupusa.com

June 06, 2025

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Justin and his service team always do an excellent job in a timely manner. I am grateful for their distinguished customer service. More

by BrianN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Heather Beran

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Jun 09, 2025

Bryan College Station Toyota responded

Thank you for your kind feedback! Justin and our service team appreciate your recognition and are glad to provide you with timely, distinguished service. We look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

June 02, 2025

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It was a good experience overall. The service advisor, Mr. Justin Birdwell, was polite, professional, and attentive. More

by filogmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear you had a good experience and that Justin provided polite and professional service. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

May 23, 2025

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Everyone is so helpful and kind. They rotated the tires in a timely manner. Great job More

by motbits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Heather Beran, Dustin Holifield, Russell Karli

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May 23, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad to hear the team was welcoming and that your salesperson provided professional, knowledgeable assistance. We appreciate the opportunity to work with you and hope to see you again. Customer Relations Manager customerservice@purdygroupusa.com

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