Justin Boczar
Justin Boczar at Walker Ford

Justin Boczar | Page 10

Shop Foreman

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.6
188 Reviews
4.6

188 Reviews

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188 Reviews of Justin Boczar

November 05, 2021

Dealership Rating
Employee Rating

Walker Ford has always been extremely friendly knowledgeable and I never leave unsatisfied. Their waiting room is spacious and comfortable with amenities to ease any small amount of in person wait More

by TMICHAEL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Walker Ford responded

Wow, we are so glad to hear that! We are proud to have provided you with such an excellent service visit. Thank you for choosing Walker Ford. We look forward to seeing you again for your future service needs!

October 24, 2021

Dealership Rating
Employee Rating

Very friendly and knowledgeable. They don't try and sell you what you don't need. More

by sweet.ness68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Walker Ford responded

Thanks for the kind words! We appreciate you taking the time to review your experience. We are glad to hear that you enjoy working with our team and you never feel pressured during your visits. Please let us know if there is anything else we can help with in the future!

October 15, 2021

Dealership Rating
Employee Rating

The service department did a great job of changing my oil and rotating my tires, however, I had a problem with the backup camera, it went out after I bought it, several attempts but was unable to get it fixe More

by SABOWMAN128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Walker Ford responded

Hello SABOWMAN128, Thank you for the positive rating from your most recent visit. We're sorry that you feel there are still unresolved items with your vehicle. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

Nov 12, 2021

SABOWMAN128 responded

Hi Vince, I just think Walker Ford should take into consideration that the vehicle sat most of last year and most of this year, the camera was already broken and your service department tries to fix it, twice but said it needed to be replaced. I thought I was keeping everyone safe by not bringing the vehicle in just for the camera, but waited until the oil change was due and thought the camera could be fixed then, not knowing the warranty was expired, I could have brought it in, in the middle of the pandemic, but choose not to, unfortunately this is going to cost me. I just hope Walker Ford does the right thing. Sam.

October 09, 2021

Dealership Rating
Employee Rating

Horrible customer service. Extremely rude and tried to intimidate me. They misdiagnosed my car and refused to fix it. More

by Joeb4787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Vince Romano , Amy Andrisani

Oct 14, 2021

Walker Ford responded

Hello Joeb4787, Thank you for your review and feedback from your visit. We're sorry that the visit didn't meet your expectations. At Walker Ford we hold our customer service to the highest standard we take all customer feedback serious. We ask that you reach out to Service Manager, Vince Romano at 727-240-1653 to further discuss your experience with our service department.

October 08, 2021

Dealership Rating
Employee Rating

Service adviser and service was up to 5 *. Would of liked a car wash though. More

by JCIESLA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

Oct 12, 2021

Walker Ford responded

Thank you for leaving a 5-star review! We want every customer to feel comfortable and informed at every step of the service process. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

October 08, 2021

Dealership Rating
Employee Rating

Walker Ford offer great service with friendly attitudes. Awesome customer service. This is a place that I will always take my vehicles. More

by basscurtis10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast

Oct 11, 2021

Walker Ford responded

Thank you for telling us how we are doing! We're happy to hear that our staff was so accommodating and helpful during your recent visit. We appreciate your business and look forward to seeing you on your next visit!

October 07, 2021

Dealership Rating
Employee Rating

Fantastic,Wonderful SuperSuper super super super super Fantastic, Wonderful Super Super super super super super super super super super super duper great More

by KJMCKEEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Walker Ford responded

Thank you! We appreciate all the different ways you described your experience with us! We look forward to assisting you again in the future.

October 06, 2021

Dealership Rating
Employee Rating

Im sure the work is fine but lack of communications about what is going on creates an issue for me. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Daniel Victory

Oct 08, 2021

Walker Ford responded

We're sorry to hear that we did not fully meet all of your expectations, Robert. We appreciate you taking the time to let us know and we'll pass it along to our team here and would hope for another opportunity to earn your business.

September 28, 2021

Dealership Rating
Employee Rating

Great service, clean, waiting area comfortable, coffee was good, no complaints here, would recommend to others and will return. More

by melindaglanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Walker Ford responded

Melinda, thanks for reviewing us and rating us 5 stars! We’re glad to hear that you love our waiting area and amenities! We strive to make every visit to our service department as quick and efficient as possible. We appreciate your business and look forward to seeing you on your next visit!

September 23, 2021

Dealership Rating
Employee Rating

Steve at the Service shop took care of me liquidity split And got the car service going. Don at The Body Shop Take care of the warranty on my Explorer hood. I have a new hood painted And ready to be in More

by FIREMANFRAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

Walker Ford responded

Thank you for the 5-star review and feedback! Please let us know if there is anything more that we can do for you.

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