J.C. Pilcher
J.C. Pilcher at North Park Toyota of San Antonio

J.C. Pilcher

Used Car Manager

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

4.4
27 Reviews
4.4

27 Reviews

Write a Review

27 Reviews of J.C. Pilcher

June 04, 2026

Dealership Rating
Employee Rating

Excellent service and outstanding customer care. I’m very grateful for all the support and assistance they provide with my vehicle. Highly recommended! More

by Kemily Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2026

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Awesome service I would recommend friends and family with no hesitation Northpark Toyota cares about you and treats you like family More

by BLACKDRAGON0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 18, 2026

North Park Toyota of San Antonio responded

Thank you for the wonderful review! We're thrilled you'd recommend us to friends and family. Treating our customers like family means everything to our team at North Park Toyota.

May 09, 2026

Dealership Rating
Employee Rating

Jorge Gutierrez Was absolutely amazing, respectful & quickly completed my service on my 2026 Toyota Tundra! More

by ANDRES.PENA1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

North Park Toyota of San Antonio responded

We are overjoyed to hear about your outstanding experience! It's wonderful to know that Jorge provided you with amazing and respectful service while efficiently taking care of your Tundra. Your feedback about the quick and professional service truly means a lot to us. We're grateful that you chose us for your automotive needs and appreciate you taking the time to share your positive experience with others.

April 20, 2026

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Employee Rating

The dealership has no issue selling a car right out from under serious buyers. Desperate for a sale instead of customer service. The truck was in high demand. It would have sold that day regardless. Dea More

by rlroth79
Recommend Dealer
No

Other Employees Tagged: Manny Galvan

Apr 21, 2026

North Park Toyota of San Antonio responded

We are disappointed to hear that you feel this way about your experience. We understand your frustration. Your feedback is important to us, and we recognize that this situation did not meet the standards you expected. We would appreciate the opportunity to discuss your experience further. Please contact Ray Andrade at randrade@nptosa.com so we can address your concerns directly.

March 27, 2026

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That's our family dealer; we shop there all the time. We love NPTOS. 🙏 we enjoy our visits More

by RAMIN.RAHIMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you enjoy your visits and appreciate your continued support of North Park Toyota.

March 27, 2026

Dealership Rating
Employee Rating

Sales associate Sam was a dedicated and efficient sales person. She’s a credit to the dealership. More

by SHOOTER2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad Sam provided dedicated and efficient service during your visit.

March 18, 2026

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Employee Rating

I have had really good experiences at this dealership. When something went wrong they stuck by their word at made it right. More

by JOANNAC503
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you’ve consistently had good experiences and felt taken care of by the team.

December 15, 2022

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Employee Rating

Worst service. Choose another dealership.waited 4 hours for tire replacement and oil change. There’s no communication and I had to track down several people just to More

by skyeg
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jan 06, 2023

North Park Toyota of San Antonio responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Tania Eubanks at teubanks@nptosa.com at your earliest convenience.

June 07, 2022

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Employee Rating

Excellent service all around! ! Will definitely be back!! Found the car I wanted and was treated with respect More

by Blaine998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

North Park Toyota of San Antonio responded

Blaine, thank you for the positive review. We're glad to hear you enjoyed your experience with us. Congratulations on the new purchase!

November 23, 2021

Dealership Rating
Employee Rating

DO not buy a used vehicle from this dealership! I recently bought a used Dodge truck from them and within 3 months the truck blew an engine and after taking it to a local Dodge dealer im out 11000 do More

by hitt3622
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Lancaster

Dec 08, 2021

North Park Toyota of San Antonio responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Justin Pilcher at Jpilcher01@nptosa.com and we will do our best to make this better.

Nov 23, 2021

hitt3622 responded

Your dealership sells trash used vehicles and people need to know not to buy from you! I’m doing everything I can to let people know!

1

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