Justin Chretien | Page 39

Excellent service My husband and I went to Toyota of Cleveland this past Saturday. We had an excellent buying experience. The whole staff was friendly and helpful. We w My husband and I went to Toyota of Cleveland this past Saturday. We had an excellent buying experience. The whole staff was friendly and helpful. We will be recommending them to everyone we know, and be back for future purchases. More

Report | Print

Went to look, drove home in a new Tacoma We had stopped by on Saturday afternoon just to see what was on the lot. Paul Caesar contacted us and from the very beginning was very friendly and pr We had stopped by on Saturday afternoon just to see what was on the lot. Paul Caesar contacted us and from the very beginning was very friendly and professional. He offered to let us look around on our own time (appreciated that!) and said he would just catch us in a bit to talk or answer any questions. We saw a truck we were interested in and he immediately informed us about it and offered to get some paperwork started, to see if it was doable. We were worried that we were keeping them too late, by this time, but he was very adamant that the time didnt matter (appreciated that, as saturday was the only day we could look etc). The whole process went very smooth. I feel like a "friend" when talking to all three of the guys we dealt with--Paul Caesar, Mike Covington, and Justin Chretien...and have felt that way with the follow-up visits we did. Great customer service!!! More

Report | Print

It was the best We have now gotten our second new auto from Cleveland Stockton Coffey is the best and he told and showed me everything I needed to know about my new We have now gotten our second new auto from Cleveland Stockton Coffey is the best and he told and showed me everything I needed to know about my new C-HR. I love my new car. Thank you the process was the best Mr.Coffee.and also Thank you to Justin Chretien More

Report | Print

awesome group of people who will help with everything Went to Toyota looking for a used car as a first time buyer. The group of men and women who helped were absolutely amazing. Will return when I am read Went to Toyota looking for a used car as a first time buyer. The group of men and women who helped were absolutely amazing. Will return when I am ready to buy another. More

Report | Print

Great Experience We had a great buying experience at Toyota of Cleveland. Everyone at this dealership was friendly and helpful. Would definitely recommend this dealers We had a great buying experience at Toyota of Cleveland. Everyone at this dealership was friendly and helpful. Would definitely recommend this dealership to others. More

Report | Print

Just awesome! I had a wonderful experience at Toyota and with big D! I will always come back here for just for the wonderful people that work here and the service! I had a wonderful experience at Toyota and with big D! I will always come back here for just for the wonderful people that work here and the service! More

Report | Print

Easy Purchase These guys made it so easy for me to purchase my new Camry! They set me up with the service department to have my first appointment out of the way. I These guys made it so easy for me to purchase my new Camry! They set me up with the service department to have my first appointment out of the way. I highly recommend them to anyone looking to purchase a car! More

Report | Print

Not so hot credit. My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they My credit is in repair, and I knew going into this there was a possibility of being turned away. The staff at Toyota of Cleveland was amazing and they worked with me so much. They made me feel welcomed and encouraged me that they would do everything possible to help me get into something new. I traded in my truck and got a 2014 GMC Terrain. They were able to get me a lower interest rate and car payment that I could afford. I would recommend everyone go visit them. They work hard and they're extremely nice and caring. More

Report | Print

Excellent Service My husband and I had been looking off and on for a nice, used SUV. We ended up at Toyota of Cleveland pretty late in the evening on a Saturday. Just My husband and I had been looking off and on for a nice, used SUV. We ended up at Toyota of Cleveland pretty late in the evening on a Saturday. Justice showed us three different vehicles and patiently worked with us as my husband and I struggled over the decision. He, Tyler and Justin helped us get to the price point we needed to be in the vehicle. The guys and other staff made us feel welcomed even though it was late in the night. They addressed all of our concerns and were quite funny at times. Overall, it was probably the best experience we have had with the staff of a dealership. More

Report | Print

Very accommodating The internet sales dept was the first contact. Very nice and responsive. Haggled over the price even though it was already a good deal ( I like negoti The internet sales dept was the first contact. Very nice and responsive. Haggled over the price even though it was already a good deal ( I like negotiating ) lol. Stopped by on the way home from vacation because I am 2 hrs and 40 min away and low and behold the car was still there. Mr White met us in the parking lot and took great care of us. Maybe there and hour and 15 min. Kudos for a smooth process! Coming from the mortgage world processing is key to a great experience. Good job guys! More

Report | Print