Justin Chretien | Page 40

This was a pleasurable experience of buying a car The people at this dealership were accommodating, friendly, and anxious to serve me and my wife. It was a very low pressure and good experience. The people at this dealership were accommodating, friendly, and anxious to serve me and my wife. It was a very low pressure and good experience. More

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Great Experience . Great! Experience and super people to work with. Probably the most courteous dealership I've every dealt with in my 40 plus years of auto trading. I h Great! Experience and super people to work with. Probably the most courteous dealership I've every dealt with in my 40 plus years of auto trading. I honestly believe they really do appreciate your business. Ed - East TN More

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An Awesome experience We were greeted right away and our salesman spent considerable time helping us. The gentleman that appraised our trade was more than fair and the fir We were greeted right away and our salesman spent considerable time helping us. The gentleman that appraised our trade was more than fair and the first quote on the vehicle that we wanted was exceptional. More

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Best dealership around!! Everyone at Toyota of Cleveland was absolutely amazing! This was my third Toyota I've bought and my experience here was by far the best dealership!! Everyone at Toyota of Cleveland was absolutely amazing! This was my third Toyota I've bought and my experience here was by far the best dealership!! Demetrius the most kind hearted guy around 😉 More

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Best customer service experience I've ever had! I was traveling across the country a couple of weeks ago and, after a VERY long day of driving, I got a flat tire right off the exit of this dealershi I was traveling across the country a couple of weeks ago and, after a VERY long day of driving, I got a flat tire right off the exit of this dealership. It was late, I was alone, and in the middle of nowhere (or so I thought). Fortunately, I pulled right in to Toyota of Cleveland and it was the best service experience I've ever had. The staff bent over seven ways to help me (especially Joey, Josh, Phil, and Justin) late on a Friday night and made sure that I got back on the road safely. First, Phil immediately started searching for the problem when I pulled in. Second, because their service department was already closed, Joey took it upon himself to make several calls to try to help me have the tire replaced. Third, the staff stood by me the entire time. For 2 1/2 hours. They offered me drinks, food, and repeatedly asked if there was anything else that they could do to help me. By the time I got back on the road it was almost 10PM and they were still there. I just can't say enough good things about these people and this dealership. Without them I would have been scared and stranded in the dark and probably would not have gotten back on the road until late the next day. THIS is why my family buys Toyota! I would drive across the country (again) just to buy a car from them if I weren't moving abroad! More

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My new Highlander The entire staff at Toyota of Cleveland was extremely courteous, patient, and helpful. Our salesperson, Don, was such a pleasure to work with. We in The entire staff at Toyota of Cleveland was extremely courteous, patient, and helpful. Our salesperson, Don, was such a pleasure to work with. We initially met him when we made an unplanned stop by the dealership on our way home from out of town. We just wanted to get a look at the Highlander. He made a good impression on us, and we returned to buy our car from him 2 months later. The sales and finance manger were also very friendly and had a great sense of humor. Overall, the entire buying experience was great! More

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Awesome experience The entire sales personnel were very professional, personable and knowledgeable in particular Brandon Moon making it a very enjoyable experience.. De The entire sales personnel were very professional, personable and knowledgeable in particular Brandon Moon making it a very enjoyable experience.. Definitely recommend the dealership and will use for next purchase. More

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Great Staff The sales and back office staff are great! I had a wonderful experience with Vimal and Phil. I negotiated the deal via phone and text (I live 3 hours The sales and back office staff are great! I had a wonderful experience with Vimal and Phil. I negotiated the deal via phone and text (I live 3 hours away). Everything was ready to go when I arrived. Go see them! They have a large selection and custom build amazing vehicles. More

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great Joey, Justin and Joshua were great to work with and were so helpful. We really appreciate them We would highly recommend them to our friends and fam Joey, Justin and Joshua were great to work with and were so helpful. We really appreciate them We would highly recommend them to our friends and family More

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Great experiance, will definately go back. Everyone we talked to, or interacted with was super friendly and very professional. Josh was a joy to deal with. What ever your paying him, isn't eno Everyone we talked to, or interacted with was super friendly and very professional. Josh was a joy to deal with. What ever your paying him, isn't enough. If he wants to, he'll run that place one day. extremely knowledgeable, does his homework for the product he's selling. Over all a great buying experience. I would highly recommend this dealer. More

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