Justin Chretien | Page 42

Excellent, helpful, and knowledgable staff. Tommy Shackelford, met us outside on a cold morning and immediately made us feel welcome. We were brought into the show room and offered refreshments Tommy Shackelford, met us outside on a cold morning and immediately made us feel welcome. We were brought into the show room and offered refreshments as well as answers to all our questions. He introduced us to the staff members who were each very helpful. Each staff member, from sales through finance was knowledge and went out of their way to make it a pleasant experience for us. It was a pleasure to work with each of these individuals who made buying a new Tacoma an easy an enjoyable experience. More

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Great experience My wife and I went in not expecting to buy a car, but they worked with us to get us the car we wanted at a price we could afford. We were impressed b My wife and I went in not expecting to buy a car, but they worked with us to get us the car we wanted at a price we could afford. We were impressed by the facility and all the employees we dealt with. More

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New 2017 Tacoma Purchase My sales person was very helpful in finding the truck I wanted and keep my informed in the progress of this new purchase. It was easy and painless tho My sales person was very helpful in finding the truck I wanted and keep my informed in the progress of this new purchase. It was easy and painless though out the entire purchase. More

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Great experience The team was very helpful and worked with us and our budget. We love our car so much! We were not planning on actually buying a car without looking at The team was very helpful and worked with us and our budget. We love our car so much! We were not planning on actually buying a car without looking at a few more, but we after we left the dealership, we called back and put down a deposit. More

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Outstanding Experience - I will be a repeat customer. Robert Reid was my sales associate, and he was absolutely terrific. He was very responsive when I had questions or requests. The dealership team worke Robert Reid was my sales associate, and he was absolutely terrific. He was very responsive when I had questions or requests. The dealership team worked quickly to find me the exact 4Runner that I wanted. The whole experience was great. I would highly recommend this dealership to anyone in the market for a Toyota. More

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Outstanding organization One of the cleanest show rooms and best organized dealers I have visited. Vimal, Tyler, and Justin stayed late to close out my deal. All were very com One of the cleanest show rooms and best organized dealers I have visited. Vimal, Tyler, and Justin stayed late to close out my deal. All were very complimentary of the management and positive environment they worked within. Nice to visit a business where there were no whiners. More

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This is where to go!!! Called about sell and lease. Best group of people I have ever worked with at Toyota. On top of questions, quick to answer, very helpful about our desi Called about sell and lease. Best group of people I have ever worked with at Toyota. On top of questions, quick to answer, very helpful about our desires for a car. They reviewed our car and explained the sell so we could know everything necessary for a lease. We were shown all the new extras, let us both drive the car up and down hills ( we live on a mountain) so we could get the feel of this car. My 11 year old car had had really good work when needed and we liked everyone we had to go to, so when it came time to get a new car, there was no where else we would have gone. Toyota of Cleveland is The Best, hands down!!! Ivey is extra incredible!!!!!! Peggy and Jim 25665 More

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Great Experience We've lived in Cleveland, TN all our lives, and have always shopped out of town for cars. We've never been able to deal with our local car dealership We've lived in Cleveland, TN all our lives, and have always shopped out of town for cars. We've never been able to deal with our local car dealerships. We were looking specifically for a gently used 2015 BMW X5 and had been shopping in Atlanta. On our way back we contacted Toyota of Cleveland and they invited us in to check out the one they had on their lot. Tommy Shackleford greeted us and allowed us to test drive. Needless to say their customer service was Exceptional, and very professional. We drove home in our first in 35 years Cleveland purchased vehicle. I would definitely recommend Toyota of Cleveland for your car shopping needs. ASK FOR TOMMY!! More

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Excellent customer support!! The sales staff was very accommodating. Very pleased with my sales experience, the sales staff exceeded my expectations, courteous and friendly. Pr The sales staff was very accommodating. Very pleased with my sales experience, the sales staff exceeded my expectations, courteous and friendly. Prompt with my appointment times. Will definitely recommend Toyota of Cleveland! More

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Fantastic buying experience! When we walked in we were first struck by how genuinely happy everyone is. They're well-dressed, polite, helpful and professional. Everyone we met h When we walked in we were first struck by how genuinely happy everyone is. They're well-dressed, polite, helpful and professional. Everyone we met had a fun attitude and while there were other customers there, we never felt like our progress was interrupted or slowed. We always felt like we were the top priority. Coming to agreement on price wasn't difficult and felt fully transparent and fair. Our kids had a great time as well, everyone was patient with them and believe me that's saying something! More

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