Justin Harbert | Page 17

An enjoyable experience. As always, it is a pleasure doing business with Mercedes Benz of Hagerstown and working with Rob Edmonds added to this experience. His knowledge abou As always, it is a pleasure doing business with Mercedes Benz of Hagerstown and working with Rob Edmonds added to this experience. His knowledge about these vehicles is substantial, as is his willingness to share that knowledge to shorten your learning curve. I have always enjoyed the relaxed and pleasant atmosphere at MBH and have to give all other employees at MBH the same high mark. More

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Repeat customer of MBofH Our second MB and second from MBofH. Chandra and Barry are absolutely wonderful! Justin is a great & fair manager too! It's always a wonderful ex Our second MB and second from MBofH. Chandra and Barry are absolutely wonderful! Justin is a great & fair manager too! It's always a wonderful experience at MBoH. Thank you to all the staff that stayed late to make our experience a wonderful one. More

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THE BEST DEALERSHIP FOR MERCEDES BENZ IN DC METRO AREA! I wanted to buy a Mercedes C300 Sedan for my mom as a "thank you." I never bought a new car before, let alone a new Benz. I had done minimal research I wanted to buy a Mercedes C300 Sedan for my mom as a "thank you." I never bought a new car before, let alone a new Benz. I had done minimal research and decided that I would email two locations in hopes that the consultant could educate me. I made an appointment with Euromotors in Bethesda (where I live and work). It was the WORST experience of my life. I tried explaining that this was a gift, that I wanted to focus on the features instead of the color. The agent kept pressuring me to pick a color. I went with a "red", then he had the car pulled around from an off-site garage. The consultant spent about 15 minutes with me at his desk and another 10 minutes in the car. He claimed it was "fully loaded." As we walked back in, he had double booked other appointments. I felt pressured to leave. This was on a Friday. Now the good news...I emailed Mike Lavrenchik of MB-Hagerstown. I told him of my awful experience and said I would meet with him the next day. He promptly replied to my email and said he would "do his best." The next day I drove about 1 hour to meet Mike. As I walked in, I was greeted with a smile and an offer of a beverage. Then I was taken over to Mike. Immediately upon meeting Mike, I had an instant connection. We laughed, talked about our personal lives. He had a swivel monitor and showed me all of the cars that had the features I wanted. We agreed to look at the C300 Sedan. There was a great deal on a "loaner" vehicle, and I was so appreciative that he showed it to me. He spent at least 45 minutes in the car showing me each and every feature. He showed me the backseat, the trunk, the engine, how the car operates, etc. He answered EVERY question I had. But then, he drove me over to see a new C300 Sport version that had ALL the features I wanted. I fell in love with it instantly. That was it! We walked inside and I said "lets do it!" He ran my credit and I was on my way to purchasing the car. He gave me a great deal and even let me know the value of my trade in (I have an SLK 320 Sport), which I decided to keep. He offered me drinks and the lounge to wait while they washed the car. I then met with the financing agent who explained everything in detail. I also met with the owner. They congratulated me on the purchase and drove the car for me to pick up. I actually had to wait to arrange a ride, so Mike kept the car in the garage for me while I arranged a ride in the next few days. When I got there to pick up the car, it was waiting outside. MIKE is AMAZING. He has become a personal friend. YOU NEED TO MEET MIKE AND EVERYONE HERE BEFORE YOU buy a Benz. The location also has the best service in the country! You would be foolish to purchase a Benz from anyone else. I plan on going back to buy a Benz SUV for me and my husband! Mike and everyone at that location cares about you and what you want. This is the most ETHICAL group of people I have ever met. From the time you walk in the door, you feel like part of the BENZ family. PLEASE BUY FROM THEM, AND MIKE! I love you, Mike. After I bought the car, I emailed the salesman to say that I had already bought a car - because of my age, he thought I was a "lookie loo" and didn't want to spend time with me. Well, big mistake! I was destined to buy from Mike. More

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Great customer service I recently traded in my 2009 Yukon for a Mercedes benz ML350 and I had a great experience there. My salesman was Mike Lavrenchik and I felt he went a I recently traded in my 2009 Yukon for a Mercedes benz ML350 and I had a great experience there. My salesman was Mike Lavrenchik and I felt he went above and beyond to help me and gave me the best possible deal. More

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Right car, Right price, Right now Found the vehicle I wanted. The sales guy (Mike) offered me the same model, better equipped at a better price. Easy comfortable dealings. Always going Found the vehicle I wanted. The sales guy (Mike) offered me the same model, better equipped at a better price. Easy comfortable dealings. Always going the extra mile. Best place I have found for sales and service. More

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New Car Purchase I have dealt with Younger Mercedes since its inception and have bought a number of S550s from them over the years. Brandon Younger has built this de I have dealt with Younger Mercedes since its inception and have bought a number of S550s from them over the years. Brandon Younger has built this dealership into a first class operation, superbly managed by Justin Harbert. I have purchased almost all of my cars through Barry London who has made the process effortless. He has consistently provided the exact car I wanted in a timely fashion and at a reasonable price. He always exhibits a pleasant demeanor and is a pleasure to work with. In addition, the Service Department staff, including Marty, Alex and Adam, are outstanding in their ability to provide topnotch service in a timely and efficient manner More

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Car purchase Barry, Cj and Justin always make buying a car easy! This is my second purchase and when I am in the market for another car this great group will be my Barry, Cj and Justin always make buying a car easy! This is my second purchase and when I am in the market for another car this great group will be my go to! Great service and very knowledgeable! More

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rob was very professional and helpful with his knowledge of Rob was very professional and knowlegeable with product.i would recommend him to anyone interested in a purchase of a car here the buying experience Rob was very professional and knowlegeable with product.i would recommend him to anyone interested in a purchase of a car here the buying experience was positive More

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Saturday Drive We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extr We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extremely friendly, and not pushy. We quickly closed the deal and came back after our vacation to pick up the car. We had a very pleasant experience as Barry and CJ put up with my numerous questions with the patience of Job. More

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Treated like a family member. Rob, Adam and Justin and CJ made, what can be a difficult process to purchase a car, a pleasant experience. Their knowledge, professionalism and hon Rob, Adam and Justin and CJ made, what can be a difficult process to purchase a car, a pleasant experience. Their knowledge, professionalism and honest interest in me was reassuring and gave me the confidence to "seal the deal". From past experience, I also feel very comfortable with their customer service. More

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