Justin Harbert | Page 17

Barry and Justin made it easy After years of coming to the dealership, I finally bought my dream SL 550 Roadster. Barry and Justin made the process very easy. The service was exc After years of coming to the dealership, I finally bought my dream SL 550 Roadster. Barry and Justin made the process very easy. The service was excellent. Their years of experience shows. Thanks to not of you. More

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Courteous and helpful Great experience with Chandra. Went in to explore options, and found exactly what I was looking for. No pressure, a fast quote that seemed fair, and Great experience with Chandra. Went in to explore options, and found exactly what I was looking for. No pressure, a fast quote that seemed fair, and I bought my GLE400 six days later. More

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Best car buying experience ever. So simple ,test drive love it. Sign and drive. I'm from vermont was visiting Pennsylvania. Test drove the car of my dreams just for fun. Planned on or So simple ,test drive love it. Sign and drive. I'm from vermont was visiting Pennsylvania. Test drove the car of my dreams just for fun. Planned on ordering one from my local dealership. These guys made me a deal and I drove her home. Love it. More

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Mercedes GLE350 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wi 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wife was in love all over again ! Soon after we met Barry London, who I must say knows just about everything there is to know about any Mercedes on the lot. He didn't pressure us at all let us look and then test drive the gle350. We knew the final outcome at that point but had to see if the numbers would work. C.J. Then did her manic, while this was happening Barry got the Mercedes ready for us to take home. At this point I think we all knew how this would end.... My wife , the social b. That she is met Justin and Austin.... And the rest is history. We drove off in HER new Mercedes and my new white Mercedes hat....FYI my blue Mercedes is still on the showroom floor.... More

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The most pleasant car buying experience EVER. I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra was absolutely superb. CJ in F&I was also superb. Chandra took me around the dealership to introduce me to the service folks, and other sale associates. Everyone welcomed me to the Mercedes Benz family. And, I paid a great price for an amazing CPO C Series. More

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Purchase experience Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly th Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly thereafter. Had a great trade price on my 2012 E350 and drove off with a certified pre-owned 2014 E350 a little while later. Great dealership and great people to work with. More

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Wonderful car shopping experience! One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Ed One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Edmonds was my salesperson. Rob was very courteous and pleasant from the start of the process to the end. The financing process was very quick and they did not try to add a bunch of unnecessary extras that most car dealerships do. This was the most hassle-free car shopping experience I have ever had. The whole process was very efficient . This was a wonderful experience from beginning to end. I love my E350; it is pure joy driving that car! Thanks Rob and everyone else at Mercedes Benz of Hagerstown! More

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Great experience Had a great experience working with Barry London. I came to him with a specific ask and both he and the GM delivered in short order. The CPO car the Had a great experience working with Barry London. I came to him with a specific ask and both he and the GM delivered in short order. The CPO car they found for me was perfect and the process was made as easy and painless as possible. CJ was also very helpful in explaining all the necessary details while being focused on the total experience being efficient. Looking forward to the ongoing relationship with these guys. More

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Spectacular Experience! Chandra was amazing; knowledgeable, witty, and humorous! We have found a friend and salesperson for life! CJ was also fantastic. The entire experience Chandra was amazing; knowledgeable, witty, and humorous! We have found a friend and salesperson for life! CJ was also fantastic. The entire experience took less time then going to a movie and we left with the car of our dreams! Thank you Chandra, CJ, and Justin for a spectacular experience! More

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Best Dealer Experience Ever! I leased a new 2015 CLA from Mercedes-Benz of Hagerstown at the end of February 2016. This was my first lease experience. I was a bit anxious after I leased a new 2015 CLA from Mercedes-Benz of Hagerstown at the end of February 2016. This was my first lease experience. I was a bit anxious after hearing other lease horror stories. My sales person was Rob Edmonds. Rob was wonderful to deal with. There was no heavy sales pitch just straight forward information and a real desire to match me with a vehicle I would be happy with. This was very refreshing. I had rented a CLA for a week on my last vacation so I was pretty much sold on the car before I walked into the dealer. The biggest thing for me was fitting it in my budget. This is where Austin Shemon came in. Austin explained everything about leasing to me in detail. Answered all my many question with the patience of a Saint. When it came time to sign the paperwork (the nervous part) CJ Brown made that a pleasant experience as well. Because we purchased so late in the evening we were all kind of numb and I missed asking Rob a few questions. I emailed Rob to see if he would mind if came back by the dealership to go over some items on the car. He accommodated with my crazy schedule and answered all my questions. Obviously, at this dealership, their services do not stop once the sale is made. They go the extra mile to make sure their customers are satisfied. During meeting with Rob I meet the General Manager of the dealership who took the time to introduced himself, ask if there was anything else they could do for me. I will recommend this dealership to all who ask me about my vehicle. More

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