Justin Harbert | Page 19

My family is now a Mercedes-Benz of Hagerstown family How do i describe my experience in a few words with MB of Hagerstown? OUTSTANDING! From the moment you walk in, till the moment you drive away in you How do i describe my experience in a few words with MB of Hagerstown? OUTSTANDING! From the moment you walk in, till the moment you drive away in your dream car, they will cater to your every need, answer any question , follow up on promised items and complete the entire process in an efficient, professional, courteous and pleasant way. Rob, the sales adviser, is a no pressure, courteous and attentive peron. he answer every little question i had, no matter how insignificant, and then got me the answer to questions that were outside his realm. Gave me a fair price for my trade, a very good deal on my S 550 4Matic , and addressed all the concerns i had in a satisfactory matter, getting involved all the departments necessary, such as finance, service and management. And let's be honest. Why are you going to Mercedez Benz of Hagerstown? To get a good deal. and they will make it happen! They did it for me, and that means i will go back here for my next car, and suggest my friends and family do the same if they want to be happy with their next car purchase. CJ in finance gave me several options thru different banks and sent me 10 emails in 10 minutes! If that is not follow up, attention to detail and willingness to assist, then i don't know what it is. Definitely recommend her working the numbers for you , as they might be able to beat or your bank or Credit Union. And finally Justin, GM took the time to listen to my concerns raised by an independent inspection, addressed all the issues and made a more than fair concession to get the deal done. I will be back for service, tires and breaks as well as my next Mercedes, when the time comes. Stop searching around and once you find the vehicle you like on their website or lot, go in knowing you will get a good deal, get treated nice and walk away smiling in your new car. More

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"Another Great Experience at Mercedes-Benz of Hagerstown" For those new car buyers that dread the long drawn out process of looking for a new car and sealing the deal try Mercedes-Benz of Hagerstown, yo For those new car buyers that dread the long drawn out process of looking for a new car and sealing the deal try Mercedes-Benz of Hagerstown, you'll be happy with the experience! On this particular Saturday morning I was "looking" at different vehicles that could transport a wheelchair. Absolutely was just surveying the many vehicles when this very professionally attired lady, Chandra Dickson, asked if she could help, no, I'm just looking this morning. All by the way, I have allegiance to the "big guy" close to the isle in the showroom, couldn't remember Mike's name. Well, within moments out walked Mike Lavrenchik, I explained what had just happened, and, asked what type of vehicle would be best to transport a wheelchair, Within moments several trunk lids were up, and there was my favorite color, an E-Class 350 4M, Sports Model, Polar White with everything I wanted on a car!! Mike was really great to work with in all phases of the purchase!! Just so happened that Justin Harbert was working and could determine a trade in value for my 2 cars, one of which I bought at the Dealership in 2006 an ML350, where I found the "greatest service department" on the planet!! Please note: The Service Department and the quality of the automobile is why I came looking on this Saturday morning. Justin made the numbers work and CJ Brown was amazing at getting the paperwork done in such a expeditious manner. “Not just one person was responsible for this purchase, it took an entire Dealership!” More

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Barry and Justin made it easy After years of coming to the dealership, I finally bought my dream SL 550 Roadster. Barry and Justin made the process very easy. The service was exc After years of coming to the dealership, I finally bought my dream SL 550 Roadster. Barry and Justin made the process very easy. The service was excellent. Their years of experience shows. Thanks to not of you. More

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Courteous and helpful Great experience with Chandra. Went in to explore options, and found exactly what I was looking for. No pressure, a fast quote that seemed fair, and Great experience with Chandra. Went in to explore options, and found exactly what I was looking for. No pressure, a fast quote that seemed fair, and I bought my GLE400 six days later. More

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Best car buying experience ever. So simple ,test drive love it. Sign and drive. I'm from vermont was visiting Pennsylvania. Test drove the car of my dreams just for fun. Planned on or So simple ,test drive love it. Sign and drive. I'm from vermont was visiting Pennsylvania. Test drove the car of my dreams just for fun. Planned on ordering one from my local dealership. These guys made me a deal and I drove her home. Love it. More

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Mercedes GLE350 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wi 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wife was in love all over again ! Soon after we met Barry London, who I must say knows just about everything there is to know about any Mercedes on the lot. He didn't pressure us at all let us look and then test drive the gle350. We knew the final outcome at that point but had to see if the numbers would work. C.J. Then did her manic, while this was happening Barry got the Mercedes ready for us to take home. At this point I think we all knew how this would end.... My wife , the social b. That she is met Justin and Austin.... And the rest is history. We drove off in HER new Mercedes and my new white Mercedes hat....FYI my blue Mercedes is still on the showroom floor.... More

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The most pleasant car buying experience EVER. I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra I have bought more than 25 cars in my years as a driver. My wife said I should seek help. Anyway, I have a lot of experience in this field. Chandra was absolutely superb. CJ in F&I was also superb. Chandra took me around the dealership to introduce me to the service folks, and other sale associates. Everyone welcomed me to the Mercedes Benz family. And, I paid a great price for an amazing CPO C Series. More

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Purchase experience Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly th Once again I cannot say enough about the car buying experience. Saw the car on the website, heard back from my sales associate Barry London shortly thereafter. Had a great trade price on my 2012 E350 and drove off with a certified pre-owned 2014 E350 a little while later. Great dealership and great people to work with. More

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Wonderful car shopping experience! One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Ed One of the staff members greeted me and offered assistance immediately upon my arrival. Everyone I dealt with was courteous and professional. Rob Edmonds was my salesperson. Rob was very courteous and pleasant from the start of the process to the end. The financing process was very quick and they did not try to add a bunch of unnecessary extras that most car dealerships do. This was the most hassle-free car shopping experience I have ever had. The whole process was very efficient . This was a wonderful experience from beginning to end. I love my E350; it is pure joy driving that car! Thanks Rob and everyone else at Mercedes Benz of Hagerstown! More

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Great experience Had a great experience working with Barry London. I came to him with a specific ask and both he and the GM delivered in short order. The CPO car the Had a great experience working with Barry London. I came to him with a specific ask and both he and the GM delivered in short order. The CPO car they found for me was perfect and the process was made as easy and painless as possible. CJ was also very helpful in explaining all the necessary details while being focused on the total experience being efficient. Looking forward to the ongoing relationship with these guys. More

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