Justin Harbert | Page 7

We upgraded from our 2017 GLE to a 2021 GLS. Our salesman, Rob Edmonds, and General Manager, Justin Harbert, made the buying process quick and easy. The attention they show to their customers is co salesman, Rob Edmonds, and General Manager, Justin Harbert, made the buying process quick and easy. The attention they show to their customers is commendable and they continue to follow up to ensure our satisfaction. I also need to comment on the outstanding service department. Sales Liaison, Lisa Stonebraker, has a loaner ready to go if needed and keeps us updated on the service process and completion time. The entire staff is a pleasure to deal with and it is true .... “you get what you pay for” and in our case it is a friendly, top notch dealership. It is convenient to have a dealership of this caliber in Washington County, MD. More

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Simply put, I trust Justin for our car purchases. That's why we keep coming back to MB of Hagerstown. The service department also goes above and beyond to ensure we are delighted with our vehicle. why we keep coming back to MB of Hagerstown. The service department also goes above and beyond to ensure we are delighted with our vehicle. More

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Courteous, professional and extremely intent on providing a great buying experience. Rob is very knowledgeable .. got us through the process of selecting a new SUV, explained in detail all the new functions a great buying experience. Rob is very knowledgeable .. got us through the process of selecting a new SUV, explained in detail all the new functions our older vehicle did not have and facilitated our trade-in seamlessly. More

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Great experience purchasing a great vehicle. Thanks so much to Justin, Barry and Brandon for maintaining such a quality organization. The purchase process was easy, the biggest challenge getting familiar much to Justin, Barry and Brandon for maintaining such a quality organization. The purchase process was easy, the biggest challenge getting familiar with all the features of the Mercedes-Benz C300 purchased. I'll be learning those for months to come! All while enjoying a wonderful ride. Cheers and thanks again! More

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very good experience everybody very nice . thanks Kyle amazing salesman smooth process. I absolutely love my Mercedes very clean and very smooth, thank you for the wonderful experience. amazing salesman smooth process. I absolutely love my Mercedes very clean and very smooth, thank you for the wonderful experience. More

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Rob and the entire staff made the purchasing experience simple and painless. Rob got us into the exact car we wanted. It is a pleasure to work with such a professional and experienced staff. simple and painless. Rob got us into the exact car we wanted. It is a pleasure to work with such a professional and experienced staff. More

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Everyone was so nice. This was our second time working with Rob and he was amazing as always. Justin even made sure to come and talk to us. Tony was also very helpful with the finance aspect as well. Defi with Rob and he was amazing as always. Justin even made sure to come and talk to us. Tony was also very helpful with the finance aspect as well. Definitely will be coming back! More

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Great Dealership I have purchased over 40 cars in my lifetime and this is probably one of the best experiences I have ever had. Barry was very patient with us showing I have purchased over 40 cars in my lifetime and this is probably one of the best experiences I have ever had. Barry was very patient with us showing us probably every possible car on the lot. This was our first purchase of a Mercedes. The dealership was great in getting things going quickly as we all know the dreaded wait that usually ensues when you decide which car you want to buy. Totally opposite hear the team sprang into action to complete the deal. Thanks to all that helped! More

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So. I have Been looking for a specific model MB and a specific color scheme. MB of Hagerstown was able to find the exact model I wanted. They were able to take my trade at a fair value, that was actually specific color scheme. MB of Hagerstown was able to find the exact model I wanted. They were able to take my trade at a fair value, that was actually more than I expected. They were able to work within my schedule of delivery. They earned a customer of theirs and AMG for life. More

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Our salesman Rob was extremely knowledgeable regarding the technology of the car and with matching our needs/wants. The enthusiasm of the General Manager with respect to the history of the dealership was the technology of the car and with matching our needs/wants. The enthusiasm of the General Manager with respect to the history of the dealership was inspiring. The finance process was easy and non-aggressive, a refreshing change. Although this is not our first luxury car it is our first Mercedes-Benz and most certainly will not be our last. My husband and I look forward to a long standing relationship with Mercedes-Benz of Hagerstown. Denise and Eric Bingaman More

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